Health Care Queue Jumping Allegations Rock Alberta Tories; Government Accused Of Letting Friends Bypass Wait Lists

First Posted: 06/07/11 08:12 AM ET Updated: 08/07/11 06:12 AM ET

Alberta Legislature

THE CANADIAN PRESS -- EDMONTON — Alberta's health minister dismissed allegations Monday that his caucus colleagues have let friends and cronies jump the queue to get faster surgery.

Gene Zwozdesky said he has no knowledge that this happened or is happening, and said if anyone has proof, they should bring it to health authorities.

"I have not seen any evidence of any queue jumping," said Zwozdesky. "If there is proof to (the allegations), they should be brought forward to the Health Quality Council."

Zwozdesky was responding to allegations made in a recent speech by Stephen Duckett, the former head of Alberta Health Services.

Duckett, who left his post under a cloud last November, told an audience at the University of Toronto that when he took the job in 2009 he inherited a system riven by turf battles, money woes, and political interference.

He said he immediately shut down a back-channel system that allowed some government legislature members to let favoured friends jump the waiting list queue and get faster surgery or other care.

"I'm told some of predecessor CEO's had designated go-to guys for discreet waiting lists adjustments on request from MLAs — a practice I discontinued," said Duckett in his May 5 speech.

Duckett, who now teaches with the School of Public Health at the University of Alberta, declined to be interviewed Monday. In an email exchange, he said he would let his public comments speak for themselves.

The provincial government has been under heavy criticism from opponents since last fall over health care.

They have demanded a full public inquiry, with subpoena powers, to get to the root of problems with long wait lists and accusations that doctors and nurses who complain about poor patient care are reprimanded, sanctioned or threatened.

Zwozdesky has asked the Health Quality Council, an arm's-length investigative body, to look into the waiting list problems, but critics say the council doesn't have the quasi-judicial clout needed to get to the core of issues like physician intimidation.

Opposition NDP leader Brian Mason said Duckett's accusations are galling, especially considering that one of Mason's constituents has twice had surgery delayed on a cancerous lung.

"This really casts a very dark shadow over the integrity of our health-care system, and I think it's high time we have a public inquiry to get to the bottom of this and other issues," said Mason.

Opposition Alberta Liberal Leader David Swann said there's no doubt there's a "culture of entitlement" among the Conservatives after 40 consecutive years in power.

"The question is has it reached the point where there are favours being given to friends and supporters over those that are in most urgent need of a particular service? And that's the part that can only be uncovered in a public inquiry," said Swann.

Duckett left his post last November at the height of the political furor over the waiting lists. At that time, Raj Sherman, the parliamentary assistant in the portfolio, was turfed from caucus for criticizing his own government on the issue. Sherman now sits in opposition.

Duckett left after he dodged reporters following a meeting in Edmonton. He brusquely told them he wouldn't comment because he was eating a cookie. The comments, and the footage of Duckett being followed down the street by reporters, went viral on YouTube, and the cookie became a symbol of government indifference to public suffering.

In his Toronto speech, Duckett said he couldn't talk that day.

"I'd been instructed by the premier's office not to make any comments at all as the issue running in the media was entirely political," he said.

Even before the cookie meltdown, he said it was a challenge reforming a system that was among Canada's leaders a decade earlier but now delivers some of the poorest care for the highest price.

The government, he said, had spread itself too thinly with too many care centres in remote rural locations, which coincide with the Tories' political power base.

There were turf battles between the two major cities of Edmonton and Calgary, with each demanding the same facilities as the other.

And while he worked for the Health Department, he said the government didn't always have his back, especially when he was given $1 billion less to work with in his budget and was forced to cut.

"The fact the budget within which we had to work was set by the provincial government was de-emphasized in the media," he said.

"The government budget spin did not acknowledge the repositioning required to meet budget targets. I had to shoulder all of the opprobrium for the budget repositioning personally.

"This was probably the worst time I've ever had in my career."

Danielle Smith, leader of the opposition Wildrose Alliance, said the issue goes beyond political culture, and that for meaningful change to occur, the health system itself must be overhauled.

"When people have to wait two or three years for treatment, they begin to get desperate," said Smith.

"The way you actually solve the problem of queue-jumping is you eliminate the queues.

"And you eliminate queues by looking to European evidence, from countries around the world that have managed to create health-care systems that actually work."

Dean Bennett, The Canadian Press

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HUFFPOST SUPER USER
Jack Hope
Occasionally quoted by Mainstream Media
10:40 PM on 06/10/2011
The sad truth that most Albertans refuse to see is that Alberta is a corrupt petrol regime. Its not as blatant as most Persian Gulf states, but all the same, the ruling Progressive Conservatives (who are neither progressive, conservative or a combination) pay off the certain constituencies to continue to elect them while engaging in voter suppression (urban voters are substantially disenfranchised in Alberta).

As an Albertan, I'm not all surprised at this and frankly, the other Albertans who are feigning shock at this should be properly embarrassed about it all. They've allowed this to happen, allowed themselves to be bribed with their own money.
HUFFPOST SUPER USER
logicanada
Blogger, radio co-host, writer, editor, voice-over
05:17 PM on 06/07/2011
The right wing has always taken entitlement for granted.
This user has chosen to opt out of the Badges program
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Counterintuitive
We'll steer by the beacon of our 100 year forecast
04:29 PM on 06/07/2011
I love how the Headline calls them Tories to obfuscate the issue. If the Liberals did something wrong, would we call them Whigs?
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HUFFPOST SUPER USER
rickthaluddite
What noisy cats are we
10:50 AM on 06/08/2011
Tories also identify themselves as tories.
03:04 PM on 06/07/2011
Why don't they go to the black market clinics like everyone else?
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richjustdonothaveenough
To a 3rd world America
02:54 PM on 06/07/2011
Now that is entitlements.
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MochasMom
Common sense since 1968
01:59 PM on 06/07/2011
This is happening. Believe it. I've heard it countless times, and it's not just politicians. If you are in the medical profession, and have an "in" with a surgeon and are willing to ask a favour, you might just be granted a "professional courtesy." I've heard it from a nurse, a PT and a dermotologist .

Regular old me, I am in the ortho queue for the second time in three years, this time for a simple knee arthroscopy. A 20 minute procedure. I was told today it would be a three month wait to see the surgeon, and then minimum six to nine months to see the inside of an OR in Alberta. This, for an issue that my US surgeon considers an "emergency". I guess I'll be looking to book some time with him again rather than wait for Alberta to treat me before this bone chip tears up the inside of my knee.

I am fortunate that I can afford to look outside the system. Not everyone can.
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sonoffestus
Got smart & got out!
12:47 PM on 06/07/2011
Elites getting special treatment, IS NOT NEWS! They are entitled to it. It is their God given right.
Now move on peons...........................
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Counterintuitive
We'll steer by the beacon of our 100 year forecast
04:49 PM on 06/07/2011
If the peons moved then they wouldn't get ...
No they want them to stay in place, below the stage and little to the left depending on which way the wind is blowing.
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HUFFPOST SUPER USER
AC Fraser
bend before you break
12:31 PM on 06/07/2011
Stephen Duckett should have taken the proverbial cookie out of his mouth and brought this issue to light when he discovered it. Instead, he played political lackey and silently "discontinued" queue jumping. Now here he is, months later, fired from his position, FINALLY deciding he wants to make this a public issue.

We need more politicians like Raj Sherman who are willing to stand up and speak out against Bad Governance, even if it's their party who is doing the governing.
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MochasMom
Common sense since 1968
01:49 PM on 06/07/2011
Well said, and I couldn't agree more.
02:10 PM on 06/07/2011
I am disgusted that Duckett has only found his integrity AFTER he stops being paid by the line jumping Tories. The only thing he did while in office was to control the corruption himself. We need to get rid of this rot, but Duckett telling war stories is way too little, and way too late.
09:11 PM on 06/07/2011
right wingers like to get paid for their 'blindness' to certain 'issues'

stop paying them and suddenly their sight returns
12:01 PM on 06/07/2011
I agree that line jumping is awful; but can we really believe a guy who was hired to fix the system, screwed it up badly and was then fired? It sounds like he trying to stir the pot to gather more publicity for himself and get more people out to his lectures, etc. If this man is supposedly as smart as some think, why did he not offer "proof" to his statement? Where is the evidence?
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HUFFPOST SUPER USER
Whistlejackett
Hey stop doing that
11:31 AM on 06/07/2011
Off with their bloody heads I say! You elected officials should be last in line. Will you ever make a sacrifice to be at least honest?
10:39 AM on 06/07/2011
Lol as someone who moved to Alberta from elsewhere it is pretty obvious to see why this happened, why the Tories will never investigate it, and why most Albertans won't even care. The Tory party here over the course of 30 years as laid such a mammoth imtimidation game of the general populace that would have made the Nazis proud. Albertans live in fear of change, outsiders, and that everyone not a conservative wants to take your job away and give it to an immigrant. The racism here is shocking, it's like crossing into 1964 Mississippi when you land in Edmonton or Calgary. The scariest part is that the young people are even worse than the older people to boot! The Tories have saddled themselves with a population completely afraid to vote for anybody but them. The Tories will sweep this whole issue under the rug, and will win the next election with as big a landslide as every other one.
01:11 PM on 06/07/2011
That was my observation too!
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05:42 PM on 06/07/2011
"It's like crossing into 1964 Mississippi when you cross into Edmonton or Calgary"

Yeah, right.

Way to overstate your case AND diminish the atrocities of the Jim Crow era, all in one ignorant statement.
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HUFFPOST COMMUNITY MODERATOR
karenz20
Fiscal Responsibility and Social Justice
10:19 AM on 06/07/2011
Isn't it just how the world works for people with connections, power, fame, whatever?. They get the best tables in restaurants, ticket for shows and events that are sold out to the average person.
If you need a hip surgery and are told you have to wait 9 months what are you going to do ? Call in your connections to try to move up the date.
Human nature, the nature of "business".
It is not right but does not surprise me.
10:11 AM on 06/07/2011
The only surprise to me is that people are furious with that. Conservatives think that rich people's right to health should be put in front of everyone else's, and they are elected in landslide after landslide. Then when they discover that they are operating based on their ideology, all of a sudden they are all mad? Well, paint me purple and call me Barney!
09:18 PM on 06/07/2011
rich people have always thought that and always will
that's why they are pushing for HMO style care in Canada
and why harpo wants to reduce corporate taxes

more money for CONservative coffers to fend off young women holding up signs in parliament

ever wonder why pro athletes can get MRIs overnight?
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CarlyQ
Without followers, evil cannot spread.
10:01 AM on 06/07/2011
The most shocking part of this article is the fact that it's NOT shocking.

We, the people, really need to have higher standards of people we elect to manage our country for us. Because it just gets more pathetic each month.

Can't wait for the day the pendulum swings the other way.
HUFFPOST SUPER USER
Adrian31
60% of the time, it works everytime...
10:36 AM on 06/07/2011
You'll be waiting a long time. Politicians are all cut from the same cloth. Those with good intentions soon learn that little good can be accomplished because of special interest groups all budding their noses (and money) into the political forum. They also see that they have no individual voice and must follow along party lines.

You are correct, however. There is nothing shocking about this article.
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CarlyQ
Without followers, evil cannot spread.
11:03 AM on 06/07/2011
Oh I know they're all cut from the same cloth. It's unfortunate that those with a moral compass (like Duckett, apparently) end up getting sick of the bs and leaving.

However, human history has proven itself over and over again that with fascism/cronyism and all the rest that greedy people have to "offer" comes revolution. It is painful, life-threatening and difficult but it always comes when the masses are repressed and abused long enough for the interests of a few elites. Societies are born, grow up and wither just like living creatures.

I believe we're near an interesting time of death and rebirth of ours. Could be another five years, could be another fifty, but it is coming.
10:50 AM on 06/07/2011
Do you think there is anything that would cause Alberta to not vote Conservative again? No wonder they feel so entitled!
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HUFFPOST SUPER USER
SeanMartin
Everything in moderation.
10:34 PM on 06/08/2011
I'm sure many said the same thing about the Parti Quebecois and Quebec. Stranger things have happened when folks get sufficiently sick of the status quo. Until then, all the anger in the world isnt going to change the simple fact that the people of Alberta voted this bunch in. They knew what they were getting.
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HUFFPOST SUPER USER
stanschurman
10:01 AM on 06/07/2011
Let's face it folks, one of theConservatives core beliefs is that some people in society deserve better treatment than others. They are an elitist party plain and simple...at the very least the latest iteration of the once more moderate Conservative Party is. That applies both at the provincial level, especialy in Alberta, and certainly at the federal level. They are a party that believes in entitlements for the rich and well connected. But delusional Canadians keep voting for them for some reason.
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PortlandZoo
Wait... what?
10:18 AM on 06/07/2011
wannabe Americans, I think. Late to the neo-con party. bush is gone but steve didn't get the memo yet. All hail the GOP of the north.
HUFFPOST SUPER USER
Adrian31
60% of the time, it works everytime...
10:40 AM on 06/07/2011
Oh Stan...I think it's funny that even though this article says Tory members are committing hospital line jumping, you think it's really only the Tories that do this. Members of government - from every party - have been doing this for a long, long time.
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Counterintuitive
We'll steer by the beacon of our 100 year forecast
04:44 PM on 06/07/2011
Ahhh, the new way to balance an argument. Slide in a lie and hope no one notices.