Netflix Canada To Get Comparable Quality To U.S. Service In 2012

Netflix Canada

First Posted: 12/04/2011 7:00 am EST Updated: 01/21/2013 10:18 am EST

TORONTO - Netflix is promising that 2012 will be a big year for the company in Canada, with plans to double its acquisition spending for movies and TV shows and give Canadians access to more quality content — although it still won't match the selection available in the U.S.

In a letter to shareholders in late October, Netflix said next year's spending boost would give the the Canadian service "comparable content quality" to the U.S. site.

In a recent interview, vice president of content Jason Ropell said the statement implies that Canadians will get access to the same calibre of top-tier films and TV shows available in the U.S., although he conceded the quantity of those titles will still limited north of the border.

Given that Netflix's streaming service has been up and running in the U.S. for about five years and has more than 21 million customers, expecting the same breadth of catalogue on the Canadian side — which has been online for a little over a year with more than one million subscribers — isn't realistic, said Ropell, a Canadian himself.

Netflix Canada has "more than a third of the content they have (in the U.S.) but we've only been operating less than a fifth of the time," Ropell said.

"We're already doing fairly well if you compare the two over the same period of time, but within a year I don't see us ramping up to that quantity. But quality, I think we can get closer."

In recent months Netflix Canada added in-demand films such as "127 Hours, "Black Swan" and "True Grit" and the critically acclaimed TV show "Breaking Bad." He said the content selection is up about 50 per cent from when the site launched in Canada last September.

Ropell also pointed to the recent acquisition of four seasons of the teen drama "90210" and six seasons of the original "Beverly Hills, 90210." That may not be a big deal for many subscribers, but the shows have proven to be popular.

"I would say it's a quality experience in that it's something that's very recent and in high demand and it's doing very well. It was not a slam dunk for us to do it, we took a bit of a risk to say, 'Will that demographic respond to this on the site?' and they have.

"That's kind of the way we're looking at it, to say, '(The Canadian selection) is broad, it's deeper. It's not in terms of quantity as deep (as in the U.S.) but in terms of quality ... we're there, we've got good content.'"

The company has no news for Canadian "Arrested Development" fans who have jealously read about the cult classic returning for a fourth season exclusively on Netflix in the U.S.

When asked if Netflix attempted to acquire all international rights to the series, Ropell wouldn't speak directly to why Canadians aren't getting access.

"I think generally speaking our strategy is to try when the opportunity is there, try to acquire for all the territories we're in, but I can't comment on ('Arrested Development') directly because some of these things are still in flux," he said.

"Sometimes the opportunities are there and sometimes they aren't and it really highlights the fact that (Canada) is a separate territory, there are discrepancies and differentiations in rights and sometimes we're the beneficiary of that in Canada ... and sometimes we're not."

Steve Swasey, Netflix's vice president of communications, added that there will always be cases in which the company pleases one territory with a content deal but lets down its other markets.

"Americans were disappointed when we launched in Canada with 'Mad Men' and we didn't have it in the U.S. for another year," he noted.

Ropell did add that Canadian and Latin American subscribers — but not Americans — will get access to the acclaimed BBC drama "The Hour" in the new year.

He's also excited about snapping up the exclusive Canadian, U.S., and Latin American rights to Steven Van Zandt's upcoming show "Lilyhammer," about a U.S. mobster who flees to Norway as part of the witness protection program.

"It's a new show with him reprising his role essentially from 'The Sopranos,' Ropell said.

"He owns the rights to that character, the actual persona is his and that's why he's able to port it over."

Ropell also hinted Canadians will soon see episodes of "Dexter" and "Numb3rs" available, as well as more "Californication."

While Netflix sparked an exodus of customers when it recently raised its subscription prices in the U.S. for those renting DVDs by mail, Swasey said there's no changes coming to Canada.

"We're done with price increases," he said.

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TORONTO - Netflix is promising that 2012 will be a big year for the company in Canada, with plans to double its acquisition spending for movies and TV shows and give Canadians access to more quality c...
TORONTO - Netflix is promising that 2012 will be a big year for the company in Canada, with plans to double its acquisition spending for movies and TV shows and give Canadians access to more quality c...
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01:55 PM on 01/16/2012
In the mean time, you can follow the great step-by-step guide that "How To Get It In Canada" provides on how to get the US version of Netflix in Canada:

http://www.howtogetitincanada.com/how-to-get-the-us-version-of-netflix-in-canada/

They also show you how to get Pandora, Hulu and so much more! Check it out!
12:19 AM on 01/13/2012
If you're looking for a good list of what is available for Netflix Canada, check out netflixcanadacompletelist.blogspot.com. It shows new arrivals, and a COMPLETE list of shows, ordered by release date and alpha. The regular Netflix interface leaves out a lot when you are just browsing...you have to actually search for specific items to find everything.
10:25 AM on 01/08/2012
I just moved to Canada from US with my Roku box and realized I'm missing so many channels until I found UnoTelly.

You can use services like http://www.UnoTelly.com to get around all these geo-restriction blocks on Netflix.
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02:37 PM on 12/05/2011
I am a Netflix Canada subscriber and I need to echo what many others are saying about selection. But it isn't all the new stuff, I find a lot of times when searching for older movies they are Not Available.

I remain a Netflix customer (despite not currently getting my money's worth) because I want to promote an alternative to the big behemoths in Canada which control what we get to see and how we get to see it. I will gladly pay my $8 to enjoy what little I watch now... And to also help fund a future service which will be able to compete with the cable and telephone companies which both control content delivery and content ownership.
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Spartan Ideal
05:33 AM on 12/05/2011
I'm still with Netflix Canada thanks to their tv selection-there's enough there to keep my subscription sustained for at least a few more months, but they really need to up their movie acquistion (and stop doing weird crap like getting only the 2nd part of a trilogy).

On game consoles, it could also use a significant UI change/access to some of the account features available on the PC.
03:30 AM on 12/05/2011
I subscribe to Netflix for the unlimited watching and in the long term, the savings. I get to watch some shows I don't subscribe to via cable, I have a modest selection of movies to choose from, and it all comes at a cost of $8.00. This is a better deal compared to paying the $17.00 a month for Movie Central. I can take the $9.00 a month I save and put it towards VOD content, which I rarely do anyway. It's all about perspective. If you want more recent content, you're going to have to be willing to spend much more on other services. There has to be trade-offs for the lower price.
01:04 AM on 12/05/2011
Netflix needs to get into the IP business.
07:29 PM on 12/04/2011
I've had Netflix for close to a year...my kids watch entirely different things on it than I do, and I keep track of how much it is used by all of us. When nobody watches for a month, then I'll stop subscribing.
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JJJSchmidt
07:11 PM on 12/04/2011
Netflix is great if you don't want something newer than 2 years old! They never have selections I would like and they aren't all obscure titles either. Instead they offer lame substitutes. Instead of offering the miserable selections that they do, Netflix or competitor should offer a better package with more selections and newer releases. For that I'd be willing to pay 20 bucks/mo. Just coming up to the US standards isn't good enough.
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BUTCHER99
06:32 PM on 12/04/2011
I tried netflix Canada. I did not quit because the quality was no good. I quit because there was nothing to watch. In my free month I was done watching stuff I wanted to watch after a week.
Sorry netflix but you suck in Canada
10:18 PM on 12/04/2011
Same here. I really wanted to like it and tried it for a full month, daily, but the content that I was interested in just wasn't there. The quality on the other hand was very good on all devices I used it on, which is why I'm surprised that going forward they intend to focus on quality and not content/qu­antity. Talk about being disconnect­ed from their customers, which is a tried and true recipe for failure.
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agness nutter
What fresh hell is this?
06:04 PM on 12/04/2011
My daughter in the US has Netflix and loves it. I looked into their offerings here, and when the first 5 titles I searched for were unavailable, I decided against it. They`ll have to increase their offerings very significantly for me to reconsider.
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MCJanes
My micro-bio is empty.
06:02 PM on 12/04/2011
I find it a bit self-righteous to claim that the selection is dismal for 8 bucks a month. Seriously, it's 8 bucks a month. There's more than enough on there to justify the price of 5 cups of Tim Hortons coffee.

Pro-Tip: There exists plenty of great movies/shows that you have never heard of, many of which are on Netflix. Try something new for a change.
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BUTCHER99
06:34 PM on 12/04/2011
I don't drink Tim Hortons coffee because it has no quality. I don't watch netflix anymore because there is no quantity. Simple as that. If everyone would sign out of NETFLIX canada instead of defending them perhaps they would give us something approaching the number of shows they have in the US.
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JJJSchmidt
07:14 PM on 12/04/2011
Butcherman you've got it right. Netflix is 8 bucks wasted.
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MCJanes
My micro-bio is empty.
10:57 PM on 12/04/2011
8 bucks is less than the price of a DVD, and you're still complaining?

Honestly, you just can't please anybody anymore. People are the worst.
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Jarret Boisvert
05:15 PM on 12/04/2011
A buddy of mine has Netflix and theres some great stuff on there. Keyword is some. I'm kinda monitoring the content for when I wish to get it. When I'm finally pleased with the Canadian content, I'll most likely purchase Netflix.
01:48 PM on 12/04/2011
A friend of mine has netflix, and after looking at the selection she has, I decided it is definitely not worth spending any money on, unless you are into older unpopular movies and old tv shows. I don't know why any canadians have it to be honest.
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tzoid
i've tried nothing and I'm all out fo ideas
01:17 PM on 12/04/2011
Give 1/3 of product and expect 100% of price? No thank you. I tried it for a month and wanted to get rid of ot after 2 weeks.