Tim Hortons Drive-Thru Ban? You May Have To Go Inside To Roll Up The Rim In Saskatoon

Tim Hortons Drive Thru Ban Saskatoon

First Posted: 04/ 1/2012 10:00 am Updated: 04/ 4/2012 12:29 pm

SASKATOON - Canadians lining up in their cars for a Tim Hortons fix are causing traffic snarls and headaches in cities across the country.

The problem has become so bad in Saskatoon that one city councillor has proposed a ban on all future drive-thrus.

A report is looking into whether such a plan would work.

City transportation manager Angela Gardiner said she's not sure a ban is the best solution. But the problem does need to be addressed.

"The demand at Tim Hortons drive-thrus is increasing across the whole country, so everybody is faced with this."

Gardiner said the dilemma was brought up at a national transportation engineering conference last year. Traffic numbers for Tim Hortons drive-thrus greatly exceed the average for other fast-food outlets in Canada.

She said two Tim Hortons locations in the city are the most problematic.

A double-wide drive-thru was added to the busy restaurant off 8th Street. And a traffic barricade was installed at the site near Idylwyld Drive, where patrons had illegally been turning left into the parking lot and lining up through the major intersection.

Gardiner said city officials are also working with the owners of new Tim Hortons outlets, before they build, to map out appropriate drive-thru space. One owner actually abandoned his chosen location when both sides couldn't agree on the design.

Staff Sgt. Grant Obst, head of the city police traffic unit, said the drive-thrus haven't caused police serious concerns.

"It would be something that would affect patience and frustration of a motorist rather than safety," he said. "But sometimes a frustrated motorist can become dangerous."

Last month, police in Grande Prairie, Alta., were called to a Tim Hortons when a customer in its drive-thru line pulled a gun.

The driver allegedly cut in line and brandished the weapon when confronted by another patron. Police later stopped his vehicle and found a pellet gun.

Obst said officers in Saskatoon have not responded to similar coffee-rage incidents.

"We've had an individual get mad and throw a bit of a temper tantrum. But as far as actual violence or actual weapons, we're not seeing that in Saskatoon. Thank God."

— By Chris Purdy in Edmonton

Loading Slideshow...
  • 5 Facts About Roll Up The Rim To Win

    Photo: THE CANADIAN PRESS/Darryl Dyck

  • Biggest Prize In Its First Year: Timbits

    When Timmies launched Roll Up The Rim in 1986 as a "thank-you" to customers, the largest prize was a snack box of Timbits. Needless to say, the contest has grown in scope since then. Photo: Flickr/Calgary Reviews

  • Uneven Prize Distribution

    If you live on Prince Edward Island, your chances of winning a Roll Up The Rim prize are considerably better than if you live in Ontario. That's because Tim Hortons spreads prizes across the country according to geography, not population density. "<a href="http://www.cbc.ca/news/canada/story/2006/03/15/timhortons-060315.html" target="_hplink">If it was all equalized, some places like P.E.I. or New Brunswick might not get one at all</a>," a Timmies rep said. "This is just about trying to create some excitement." Photo: Flickr/n_wilsey

  • Roll Up The Rim: Kandahar Edition

    Until last year, Timmies' famous promotion extended to its location in Afghanistan, which the company set up to serve Canadian soldiers. The Afghan version of the promo featured its own set of prizes, but Tim Hortons' presence in Agfhanistan has <a href="http://www.huffingtonpost.ca/2011/11/24/tim-hortons-pulls-out-of-kandahar_n_1111974.html" target="_hplink">come to a close with Canada's reduced role in the war</a>. Photo: Canadian troops in Kandahar, Afghanistan line up for donuts and coffee at Tim Hortons, Thursday Jun 29, 2006. (CP PHOTO/ John Cotter)

  • Only 56 Per Cent Can RRRoll Up The RRRim

    According to a study commissioned by Tim Hortons, <a href="http://www.newswire.ca/en/story/780275/tim-hortons-roll-up-the-rim-to-win-celebrates-25-years-with-better-odds-one-in-six-chances-and-more-prizes-than-ever" target="_hplink">only 56 per cent of Canadians can roll their r's like the Timmies commercials show</a>. Only one in five can hold a rolled 'r' for more than 15 seconds, and men appear to be better at it than women. (Alamy photo)

  • 387 Million Prizes In 25 Years

    As one of the country's longest-running promotions, Roll Up the Rim has handed out some 387 million prizes since its launch. Says Bill Moir,Tim Hortons' chief brand and marketing officer: "Roll Up the Rim to Win is not only an important part of Tim Hortons' history, it has become an annual Canadian tradition." Photo: Tim Hortons President and CEO Donald B. Schroeder speaks at the company's AGM in Toronto on May 13, 2011. THE CANADIAN PRESS/Frank Gunn

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11:36 PM on 05/10/2012
Ban all drive-throughs. Full stop.
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HUFFPOST SUPER USER
Fern Dawg
08:12 AM on 04/04/2012
Tim Horton's is the most overhyped business in Canada. They even made a big deal of going to a war zone Kandahar to sell their swill and what heroes they were. Yeh right Kevin OLeary is a fn hero too.
03:43 PM on 04/02/2012
1 timmies in Fort st. John also causes major traffic issues. back ups, some road rage, as yet no violence, but it's coming. I'm have to walk through that every morning to work, people cant wait 2-3 seconds for me to x the road into the drive-through. I know my $2-3 aint gonna hurt them, but I refuse to go there, or any for that matter. Whats the big deal anyway??? sheep, people just doin what most others do, most can't tell the differance between tims and maxwell house.
03:07 PM on 04/02/2012
Just stop the drivethru's at rush hour. It's only really bad in the morning. Just put up a sign that says, Drive Thru open at 10am.
12:02 PM on 04/02/2012
Drive thru's should be banned all over. Idling in a drive-way or drive-thru is noxious for the rest of us, and a waste of resources and supplier of green house gases. Pretty obvious to anyone who actually looks at the situation. More ridiculous is that it is often one overweight person in a 3/4 ton empty truck in the drive thru. In the UK, people turn off their cars a stop lights to save gas. Here, who cares, it's cheap.
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HUFFPOST SUPER USER
Medusa Sant
Jedi on the streets. Sith in the sheets.
11:55 AM on 04/02/2012
I get out of my car now, its faster than waiting in the drive thru line. Its also fun to see the frustrated people with their frustrated faces who are STILL waiting in the SAME PLACE in their car when I come out with my coffee and food in hand. Also, when I DO use the drive thru I'm not ignorant about it. I once had to wait for a woman who had ordered 40 small coffees for the other soccer moms from the drive thru. She wouldn't move her minivan till she checked EACH CUP to make sure it was right. I wasn't the only person to get out of my car and ask her when she planned on letting the rest of us complete our transactions, she just ignored us and continued muttering to herself with her list and trays of stuff.
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HUFFPOST SUPER USER
Creox
Life is too important to take seriously.
11:18 AM on 04/02/2012
I have made several observations over the last couple of years about TH. Where I live there is a McD's that never has a line up problem BUT their coffee is superior to TH? Go figure. The odd time I do get a take out coffee from McD's I am in and out in less than 30 seconds. I drive by TH and see fifteen or twenty cars lined up. It makes no sense to me!

Not only is their coffee not that good anymore but their patrons are generally lazy. I made a point one week to count the number of people in the cars getting their coffee cause I hear a lot of people stating they use the drive through cause they have kids with them or they have some kind of disability etc. Over 95% of the cars had once occupant so that kind of puts that crud to rest.

I think there is this mind share with people who associate TH with coffee and nothing else will do. I make my own coffee at home, take it to work or drink it before I leave. It's way better, cheaper by a long shot and I don't have to sit in some line up like a goob waiting for it.

I'm glad a backlash against this crud is finally starting...bout time.
08:43 AM on 04/02/2012
All cities should ban all drive thrus. It should also be a crime to leave an unattended vehicle idling.
08:16 AM on 04/02/2012
I believe that their drive-thrus are just poorly planned. The drive-thrus should be set-up like a toll plaza or customs checkpoint with several booths. They could have coffee at each booth and an overhead conveyor for food orders. It would avoid having deep line-ups. From a by-law perspective, all the cities need to do is require that establishments wanting to offer drive-thru service must be able to accomodate x number of cars in line on their property. This would make owners use their real-estate more efficiently.
07:26 AM on 04/02/2012
I don't think banning the drive throughs is the problem. Proper planning and enforcing them is the answer. While I rarely use them, I have seen some in heavily trafficed areas that work quite well.
As to those who denigrate Tim's coffee, why do you drink it? Some kind of coffee gourmet are you?
I drink both Tim's and Strabucks and while I prefer Starbucks, I find Tim's to be better than some served in full bore restaurants. To each his own.
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HUFFPOST SUPER USER
stopgeorge
Paper Ballots WORK. Unverifiable e-voting doesn't
03:42 AM on 04/02/2012
Better idea -- Ban Timmies altogether!!
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NTodd
Aude Sapere
03:40 AM on 04/02/2012
Actually, the biggest thing Saskatoon could do to alleviate the problem is put a ban on those RIDICULOUS huge extended-cab 4 X 4 pickups that are clogging up the streets. Those things make every single aspect of traffic more difficult for everybody, and 90% of those who drive those monstrosities are just hopping a fad and have no real need to be driving them.
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HUFFPOST SUPER USER
Creox
Life is too important to take seriously.
11:04 AM on 04/02/2012
Don't worry. Increased gas prices in the next year or so will take care of them for ya.
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NTodd
Aude Sapere
02:27 PM on 04/02/2012
I keep hoping, but in the "New Saskatchewan", not being able to afford something just means going deeper in debt.
12:21 AM on 04/02/2012
Perhaps cities with potential Timmies moving inmight see whether the shops location would cause traffic tie ups. The downtown Timmies in my city is an accident waiting to happen.
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HUFFPOST SUPER USER
Peacefrogg
10:57 PM on 04/01/2012
People are so lazy now a days, why not just make a pot of tims in the morning at home and fill up your thermos and be done and off to work. I've seen traffic backed up in the morning for miles, i'm not interested in drinking low budget timmies coffee, i want some high grade Jet-A fuel coffee from Starbucks, but no, i have to sit at an extra red light or two while some hockey mom in her mini van holds me back, ha ha ha ha ha.
01:01 AM on 04/02/2012
The lineup would be one vehicle longer if they out more coffee in their hot water.
cdnman
Still a free spirit...
01:40 AM on 04/02/2012
Agreed...Timmies tastes like any other take out slop, nothing special.
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HUFFPOST SUPER USER
tmzrules
10:34 PM on 04/01/2012
Think of how big the lineup is going to be when all the people in drive through are in line.Sometimes you try to to make it through drive through and the person is trying to upsell you. I'll take the sausage and biscuit. Is that with egg? the sausage and biscuit if I wanted the one with egg I'd ask for it. Finally I get it and its burnt, the woman in drive through is rushing me, they never put a sleeve on hot coffee, the problems are numerous. I still go cause I love the ICe cap and my mom loves the french vanilla. The prices are very competitive as well. Name one other coffee place thats giving away 10 million in prizes. It isn't Starbucks thats for sure
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HUFFPOST SUPER USER
MsCanuck
Wife, Mother, New Democrat, Pro-Choice, Atheist
07:21 AM on 04/02/2012
Oh, I hear you, the very few times I go through a drive through, it truly annoys me when I ask for a coffee, and then they reply and would you like a ******whatever***** with that, NO, like you mentioned, if I'd wanted one I would have asked for one.