A Toronto city councillor says the TTC is not doing enough to get its buses moving efficiently, especially when it recorded more than 8,000 service disruptions during the month of March.
Coun. Denzil Minnan-Wong recently asked the TTC for information on service disruptions for all of 2010 and 2011.
He was told that the information would be hard to compile, or it did not exist.
"To the TTC rider … the number one priority is getting to where they need to on time," he told CBC News.
The Don Valley East councillor said it is also a problem that the TTC aims to be on time only 67 per cent of the time.
However, TTC chair Karen Stintz said the city's transit system is trying to improve its performance.
As well, she said the TTC aims to have 67 per cent of its buses arriving within two minutes of their scheduled times.
The numbers Minnan-Wong is citing need context, according to the TTC. In a statement, it said "a recorded incident may not result in a delay to service."
The TTC also said it "must review each incident and determine what, if any, impact there was to service for each recorded incident."