BlackBerry Keypads Here To Stay, RIM CEO Thorsten Heins Says

CP  |  Posted: 05/ 2/2012 3:02 pm Updated: 05/ 2/2012 3:02 pm

ORLANDO, Fla. -- Many changes are afoot at BlackBerry-maker Research In Motion, but chief executive Thorsten Heins says the company will continue to offer devices with its popular physical keypad.

Heins told media at the BlackBerry World conference in Orlando on Wednesday that, despite rumours to the contrary, its new line of BlackBerrys due for release later this year will include both touchscreens and keypads.

"We won't lose the focus on physical keypads. It would be wrong _ just plain wrong to do this,'' Heins said.

The Waterloo-based company weathered some criticism on Tuesday when Heins unveiled the new BlackBerry 10 operating system and focused on some flashy features available to touchscreen users, but didn't address any future plans for keypad devices. Some reports suggested the company would completely ditch the physical keys that helped build its name and are favoured by many of its users.

"We only showed you one element of what the future of the BlackBerry 10 portfolio might look like,'' Heins said.

The confusion emphasized one of the challenges RIM faces in the gradual unveiling of its new operating system and products that will stretch into the latter part of this year. The company hasn't revealed what its new line of smartphones will look like, but it wanted to give developers the opportunity to witness its new operating system at the conference.

It will be one of the first major challenges for the company, which is presently hunting for a new chief marketing officer.

Heins treaded lightly on criticism of the state of RIM before he took the reins.

"We need to improve our marketing,'' he said.

There were regional differences when it brought out the BlackBerry 7 operating system.

"It was not coherent. It was not really what RIM was about.''

Heins also said that he launched a major examination of RIM's organization earlier this year.

"It became clear that _ here and there _ the company has a little fat on the hips,'' he said of his initial impression as the new CEO.

"We just need to move and evolve to be a lean, mean, nimble hunting machine.''

BlackBerry 10 is seen as an important part of RIM's attempt to compete against the likes of Apple's iPhone and devices using Google's Android operating system.

Research In Motion (TSX:RIM) stock was down 72 cents a share to $12.59 by early afternoon trading at the Toronto Stock Exchange.

The stock is down about 11 per cent since the conference began.

Prior to becoming CEO in January, Heins was a senior executive with the company.

He was put in charge of all product engineering functions last July, about the time Research In Motion announced it would cut 2,000 jobs worldwide.

Loading Slideshow...
  • BlackBerry 10 First Look

    In email, when you select a message, it swoops in from the side.

  • BlackBerry 10 Preview

    A look at the "Glance" view on attachments in email.

  • BlackBerry 10 Preview

    A look at the new touchscreen keyboard, with predictions of what word you are going to type next. Hold down the letter and swipe up briefly to choose that word.

  • BlackBerry 10 Preview

    Another look at the predictive keyboard.

  • BlackBerry 10 Preview

    The phone call screen. Swipe up to dismiss, down to answer.

  • BlackBerry 10 Preview

    The phone call screen.

FOLLOW TECH

ORLANDO, Fla. -- Many changes are afoot at BlackBerry-maker Research In Motion, but chief executive Thorsten Heins says the company will continue to offer devices with its popular physical keypad. ...
ORLANDO, Fla. -- Many changes are afoot at BlackBerry-maker Research In Motion, but chief executive Thorsten Heins says the company will continue to offer devices with its popular physical keypad. ...
Filed by Daniel Tencer  | 
 
 
  • Comments
  • 9
  • Pending Comments
  • 0
  • View FAQ
Post Comment Preview Comment
To reply to a Comment: Click "Reply" at the bottom of the comment; after being approved your comment will appear directly underneath the comment you replied to.
View All
Recency  | 
Popularity
08:28 PM on 05/03/2012
I still can't type on any currently available phone as fast as I was able to type with "SureType" on the BlackBerry Pearl. Of course, BlackBerry got rid of SureType. Great company...for me to poop on.
photo
HUFFPOST SUPER USER
DocJoseph
A bleeding heart will heal; a cold heart will not
03:04 PM on 05/03/2012
My wife has a blackberry, and reading texts from her is painful for me and difficult to do for her.

I have taken to using the dictation software on my smartphone for emails, texts and posts. It's near perfect and fast.

I never could use the blackberry buttons, but I guess some people like the feel.
02:37 PM on 05/03/2012
My, that was a step backwards from the previous announcement. Most of us were glad to see that RIM might make a full screen device to compete with the other, successfull companies that have gone full screen. Because he did not say in this article RIM would have a new full screen device, he abandoned any attempt to be contemporary and competitive.

This article gives you the impression that Blackberry will not be a contender in the current cell phone market and that its CEO is esentially a backward-looking boss who does not understand the company's desperate need to modernize or die.

Staff still flock into my office on a regular basis to ask us to replace their Blackberries with a real smartphone. That is the sad reality of Blackberry's place in the business world today.
This user has chosen to opt out of the Badges program
photo
06:24 PM on 05/02/2012
No, charisma.
03:56 PM on 05/02/2012
Is 'physical keyboard' the term used north of the border for 'qwerty keyboard'? Also, hardware features are one thing -- prior to its current crash-n-burn, RIM/BlackBerry was notorious for its network hosing up or shutting down? What's being done to fix that?
HUFFPOST SUPER USER
eurisko67
04:02 PM on 05/02/2012
No physical keyboard has the same meaning as it does south of the border. Contrary to popular opinion, we Canadian's don't make up our own language. Physical keyboard means just that, a keyboard with individual hardware keys which can be pressed independently of each other. As opposed to a touchscreen keyboard, which is completely software driven, used by Apple and Android devices.
This user has chosen to opt out of the Badges program
06:45 PM on 05/02/2012
Well put!
This user has chosen to opt out of the Badges program
07:14 PM on 05/02/2012
I agree with everything you said except: "Contrary to popular opinion, we Canadian's don't make up our own language."

Earlier today, I wanted to go the ABM next to that fire hall at the south end of Bytown to pull out some cash to pay for my bachelor and a pair of runners, but I couldn't find a parkade that cost less than the twoonie that I had left on me, which is all we allophones with joe jobs have on us these days.

Game. Set. Match. Also, let me know when and where I should go to pick up my Bulwer-Lytton prize for the above submission. :-)