Althia Raj
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Commercial Volume Rules For Television To Be Announced By CRTC

Posted: 05/07/2012 12:53 pm Updated: 05/08/2012 8:58 am

Commercial Volume Rules Canada
The CTRC is set to announce new rules that will lower the sound of loud commercials on television in Canada. (Shutterstock)

Canada's telecommunications watchdog is set to announce new rules that will lower the sound of loud commercials on television.

The Huffington Post Canada has learned the Canadian Radio-Television and Telecommunications Commission (CRTC) will announced regulations Tuesday that will require the industry to ensure ads aren't any louder than regular programming. The rules will kick in on September 1, 2012.

The arms-length agency received more than 7,000 comments from Canadians complaining about ads piercing their eardrums when they launched a call for public input last year.

Helen Kirby of Langley, B.C., begged the CRTC to "please" fix the problem.

"I find it extremely frustrating to have to modify the volume between programs and commercials," Surrey, B.C's Rae Alcock wrote to the Commission.

M. Stewart from Burlington said the high volume of commercials is so "offensive" that their family turns the tube off or hits the mute button as soon as they appear.

"It’s disgraceful that we have to be subjected to such insults," Stewart wrote.

The CRTC has received a torrent of complaints over the last couple of years from television viewers annoyed about having to reach for the remote every time commercials interrupt their favourite programs.

Senior citizens with hearing aids have been especially sensitive to the sound difference between shows and ads.

Former CRTC Chairman Konrad von Finckenstein took it upon himself in late 2010 to fix the issue after noticing the U.S.’ Federal Communications Commission was also looking into the the problem.

“Broadcasters have allowed ear-splitting ads to disturb viewers and have left us little choice but to set out clear rules that will put an end to excessively loud ads. The technology exists, let’s use it,” Finckenstein said in announcing the decision last year.

Conservative back-bench MP Nina Grewal had introduced a private member’s bill, C-621, during the last Parliament calling on the CRTC to regulate the loudness of commercials but it went nowhere because the government was defeated the day it was scheduled for debate.

Grewal told HuffPost on Monday that she believes her bill helped spark action from the CRTC and "fix a nuisance that has plagued Canadians."

"These loud commercials they affect everyone's quality of life, especially our seniors with sensitive hearing ... we need to protect those who are vulnerable," she said. "It's a good day, we will be living pollution free and noise free."

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Canada's telecommunications watchdog is set to announce new rules that will lower the sound of loud commercials on television. The Huffington Post Canada has learned the Canadian Radio-Television a...
Canada's telecommunications watchdog is set to announce new rules that will lower the sound of loud commercials on television. The Huffington Post Canada has learned the Canadian Radio-Television a...
 
 
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Charles Howarth
“I became insane, with long intervals of horribl
01:36 AM on 05/17/2012
This is long overdue - I'll just be happy to hear everything at a constant volume! Wearing headphones will become realistic once again. I'm sure there will be a loophole...there usually is whenever the Government signs off on things...
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11:42 AM on 05/09/2012
One would expect TVs to have volume limiters that when set, would ensure that ANY program volume will be clipped at a certain DB level.
HUFFPOST SUPER USER
BUTCHER99
04:56 PM on 05/08/2012
What appends when a loud ad comes on? People either change the channel or hit mute. However, a softer sound actually gets people to listen closer.
HUFFPOST SUPER USER
BUTCHER99
04:55 PM on 05/08/2012
Just a few months late on this huff.
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HUFFPOST SUPER USER
pjlowry
01:45 PM on 05/08/2012
Wow, score one for common sense! Kudos to the CRTC for taking care of this annoyance!
01:26 PM on 05/08/2012
All they have achieved is to "tick" off their target market... not very bright. Do they really expect to sell us anything by annoying us? PVRs sure help, but the arrogance is where the real insult lies.
12:19 PM on 05/08/2012
Be warned about average volume rates - advertisers get around this by setting their ad at the average of the top end of the sound scale in each programme - this results in the ad still being louder. The legislation must be very specific.

Also a VERY good idea to ban the same ad being shown within a certain period (perhaps 30 minutes). I watched Febreez show approx. nine of the same ad within the space of as many minutes. It should constitute abuse. In principle I will never buy that product.

And what about limiting the number of ads per program - I sat through seventeen the other night, and this after just four minutes of the actual sit-com. If it means paying a little extra each month, I would rather do this and not be beaten over the head with advertising. It makes television just as unpleasant as it is supposed to make it "free".

Someone has got the formula wrong.
09:15 AM on 05/08/2012
This is good news. Now to eliminate the faint phone ringing at the start of some commercials, no doubt, hoping to grab your attention by thinking it may be your own.
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Murman
I read the news today, oh boy.
08:20 AM on 05/08/2012
What about the way they incessantly repeat the same string of commercials over and over in each break, like trying to drill it into our heads. It gets so annoying that I change the channel - is that what they're trying to make us do? Change the channel? I don't think so. Talk about a fail for the programmers.
07:11 AM on 05/08/2012
They will get around the volume lowering like they did before, they turn the volume of the show down so you turn it up to hear it and the commercials are set at whats allowed and are really loud.
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HUFFPOST SUPER USER
Jason Bullock
08:37 AM on 05/08/2012
Unless they have the rules say the volume of the commercials are at the same or lower level then that of the program.
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09:29 AM on 05/08/2012
I knew things were bad when the dog started barking during the late night commercials. its so friggin' loud . I almost tripped over 2 cables tryna reach the remote control because I didn't want to wake up the entire house . This ain't okay.
06:35 AM on 05/08/2012
I can adjust the volume but I can't adjust the number of commercials they show in any given program. Especially killing the momentum in hockey games with their endless commercial breaks.
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butchcliff
The future is unwritten
05:59 AM on 05/08/2012
The sudden blast of volume disturbs greatly. Especially at night. Now if they can make all channels broadcast at the same volume, won't have to adjust for each
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12:14 AM on 05/08/2012
I don't have a TV. Prefer to read. It's a lot quieter!
01:07 AM on 05/08/2012
I read too, but not watching any television makes you equally illiterate.
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09:27 AM on 05/08/2012
True dat !
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sunnyokanagan
Increase compassion. Decrease suffering
11:57 PM on 05/07/2012
So if the *constant sound* level in a commercial is no louder than the *loud parts* of your show - explosions or standing ovations or car chases, "GOOOOAL!!", etc - is that still OK? I thought that was kind of already the standard...

Will they take the median sound level of programming and call that the commercial maximum? I'm just not sure how this will work.
11:02 PM on 05/07/2012
I stopped watching TV. I would rather use my computer as opposed to sitting around having commercials, of junk i will never buy basically jammed into my face.