OTTAWA - Canada's telecom watchdog says the Conservative party has fallen short when it comes to its do-not-call list.
The CRTC's chief compliance and enforcement officer expressed her concern in a letter to Conservative party executive director Dan Hilton.
Andrea Rosen says the CRTC has launched an investigation prompted by a recent complaint about how the party handles internal do-not-call requests.
Political parties are exempt from the national do-not-call list, but they still have to keep an internal list and respect the wishes of people who tell them they don't want to be contacted.
The Conservative party keeps two internal do-not-call lists: one for solicitation purposes and another for outreach or voter identification.
Rosen says keeping two lists has created some confusion, and the CRTC has asked the party to keep a single list and respect the people's wishes to not be called.
The CRTC has also asked the Conservatives to make sure all scripts used on calls are clear, and that third-party telemarketing firms follow all the same rules.
Conservative party spokesman Fred Delorey says changes were made once the CRTC raised the issue. He noted the party has not been fined or faced any sanctions over what he called an "administrative issue."
"Unlike the Liberals who were fined nearly $5,000 by CRTC for placing misleading robocalls, this was simply an administrative issue with our live calling," he said in an email.
The CRTC recently hit the federal Liberal riding association in Guelph, Ont., with a $4,900 fine for robocalls that broke the rules during last year’s election campaign.
The CRTC said a recorded message that went out to voters on Apr. 30, 2011, violated telemarketing rules by failing to state that it came from the Liberal party or MP Frank Valeriote's campaign.
That CRTC fine pertained only to a breach of telemarketing rules and not to any possible violation of the Canada Elections Act.
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Canada's 7 Media Giants
Postmedia - $1.1 Billion
Postmedia was born in 2010, when the bankrupt Canwest media chain was broken up. A consortium led by then-National Post CEO Paul Godfrey bought Canwest's newspaper assets, including the National Post, Ottawa Citizen and Calgary Herald, as well as both English-language dailies in Vancouver.<br> <br> Pictured: Postmedia CEO Paul Godfrey<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em>
Torstar - $1.48 Billion
Torstar's flagship property is the Toronto Star, Canada's largest newspaper. It also owns the Metroland chain of weeklies and the internationally popular Harlequin, publisher of pulp romances.<br> <br> Pictured: The Toronto Star building in downtown Toronto.<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em>
Shaw - $4.74 Billion
Western Canadian cable TV giant Shaw entered the media big leagues with the 2010 purchase of Canwest's broadcasting assets, including the Global TV network. The company was founded by Jim Shaw and is still controlled by his family.<br> <br> Pictured: CEO Brad Shaw<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em><br> <br> <em>CORRECTION: An earlier version of this slide stated that Shaw had purchased Canwest's newspaper assets. It only purchased the broadcasting assets. The company had backed out of an earlier attempt to buy three CTV stations.</em>
Quebecor - $9.8 Billion
Founded by Pierre Peladeau and run by his son, Pierre-Karl Peladeau, Quebecor owns the Sun Media and Osprey newspaper chains, as well as cable provider Videotron, Quebec TV network TVA, and a number of publishing houses.<br> <br> Pictured: Pierre-Karl Peladeau<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em>
Rogers - $12.1 Billion
Founded by Ted Rogers, Rogers Communications is a major player in cable TV and wireless services. The company controls Rogers Media, which operates 70 publications, 54 radio stations and a number of TV properties including CityTV and the Shopping Channel.<br> <br> Pictured: CEO Nadir Mohamed<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em>
Woodbridge (Thomson Reuters) - $13.8B
Woodbridge is the holding company owned by the billionaire Thomson family. It controls 55 per cent of Thomson Reuters, one of the world's largest news services organizations. Woodbridge's revenue is not reported, but Thomson Reuters reported revenue of $13.8 billion in 2011.<br> <br> Pictured: The late Kenneth Thomson, company chairman, in Toronto in 2003.<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em>
Bell Canada (BCE) - $18.1 Billion
BCE is one of Canada's largest corporations, and owns telephone, Internet and TV infrastructure. Its subsidary Bell Media purchased the CHUM group of radio stations in 2006, and Astral Media in 2012. The company also controls CTV, making it a dominant media player in Canada.<br> <br> <em>*Number denotes latest available revenue figure, for parent company</em>