OTTAWA - The information watchdog says Canada Post has delivered only marginal improvement on its handling of access-to-information requests.
The post office received an F on its latest report card from Information Commissioner Suzanne Legault after being stamped with red-alert status for its poor performance two years ago.
As reported Wednesday, the CBC got an A for its processing of requests in 2011-12, up from an F for its performance two years ago.
Legault applauded CBC President Hubert Lacroix for showing leadership by making compliance with the Access to Information Act a priority.
The access law allows people who pay $5 to seek federal files ranging from expense reports and email messages to briefing notes and internal audits.
As an ombudsman for users of the law, Legault has periodically looked at whether key institutions meet their legal obligations of transparency.
During a news conference Thursday, Legault warned that the access-to-information system is vulnerable, especially since the full impact of federal budget slashing has yet to be felt.
The fear is that federal agencies will trim staff responsible for processing requests, creating a risk of backlogs and delays.
"The need for vigorous oversight of the access system is more essential than ever," she said. "I have a range of tools at my disposal to accomplish this, including investigations and court actions."
In her report card on Canada Post, Legault said although the Crown corporation has taken some steps toward improving its performance, it is still far from achieving optimal compliance with the law.
In a statement Thursday, Canada Post said it was disappointed with the F rating, as it had taken steps to improve performance. It committed to doing even better.