Netflix Outage: Christmas Eve Service Failure Hits Customers

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Families across the United States will have to rely on other sources of entertainment after Netflix's video streaming service was hit by a Christmas Eve outage. (AP Photo/Paul Sakuma, File) | AP

Those hoping to spend the holiday watching streaming video from Netflix can now get back in front of their TVs, tablets and PCs after a Christmas Eve outage.

A Netflix Inc. spokesman said by email Tuesday morning that the service has been fully restored.

The outage affected customers in the Americas starting around 12:30 p.m. PST on Monday. The company, which is based in Los Gatos, Calif., blames problems with Amazon Web Services, and says it is investigating further.

Amazon Web Services provides companies with online storage and computing. It is separate from Seattle-based Inc.'s better-known shopping website.

Amazon says that problems with its service have also now been fixed.

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