BUSINESS

Netflix Outage: Christmas Eve Service Failure Hits Customers

12/25/2012 12:24 EST | Updated 02/23/2013 05:12 EST
AP
FILE - This March 20, 2012 file photo shows Netfilx headquarters in Los Gatos, Calif. Netflix is making money again, but its recovery wasn't impressive enough to soothe investors worried about rising licensing fees and stiffer competition confronting the video subscription service. (AP Photo/Paul Sakuma, File)
Those hoping to spend the holiday watching streaming video from Netflix can now get back in front of their TVs, tablets and PCs after a Christmas Eve outage.

A Netflix Inc. spokesman said by email Tuesday morning that the service has been fully restored.

The outage affected customers in the Americas starting around 12:30 p.m. PST on Monday. The company, which is based in Los Gatos, Calif., blames problems with Amazon Web Services, and says it is investigating further.

Amazon Web Services provides companies with online storage and computing. It is separate from Seattle-based Amazon.com Inc.'s better-known shopping website.

Amazon says that problems with its service have also now been fixed.

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