01/09/2013 09:52 EST | Updated 03/11/2013 05:12 EDT

Rogers internet outage hits Ontario, N.B.

Rogers is reporting a system outage affecting its internet service in the Greater Toronto Area, Stratford, Ont., and parts of New Brunswick.

The disruption affects access to wireless data and home internet service.

A Rogers customer service representative said the problem may be that one of its towers went down, though it wasn't immediately clear what caused the outage.

The company has apologized for the outage on its Twitter feed and said it's trying to fix the problem as soon as possible.

The advice for customers is to give it a couple of hours, unplug their modem and restart the system.