TORONTO — A nationwide Visa outage appeared to be resolved by Monday night as the credit card company said a network issue at a third-party processor was to blame.
The problem, Visa said, did not lie with the Visa network.
A Visa spokeswoman said a power outage at payment processor Tsys resulted in the failure of some payment transactions.
The company said it provided back up processing assistance where possible until operations returned to normal.
Royal Bank of Canada (TSX:RY) and TD Canada Trust (TSX:TD) were among the big banks who had said their customers were being affected by the outage. Some self-serve transaction systems were also affected.
Both banks confirmed their Visa cards were working again by Monday night, delivering the news through their official Twitter accounts.
Hundreds of credit card users across the country took to Twitter earlier in the day to complain that their cards were being declined when they tried to use them.
Did you experienced problems using your Visa today? Let us know in the comments.
@VISA is down for the count. VISA users beware. Your plastic won't work for, at the latest reports, 2 more hours. #visaproblem
TD Canada confirms they are experiencing a nationwide technical problem with Visa cards. They say they are working to fix the issue.
VISA not working today? Tweet me your card number and I will keep trying it and let you know when it is back up and working. #yourwelcome
Having a @Mastercard in your wallet when the whole @VISA system is down nationwide? Priceless. #visa
Crazy - VISA down across Canada? I wonder if it's just RBC #visa #royalbank #rbc http://t.co/gTiLWkGF
dear @Visa canada, please get your service up and running....i am at the mercy of finding places that still accept it. #tdcanada, #visadown
Well it looks like #visa is down across Canada! Awesome!
CIBC VISA Crash = mini crisis for travelers.
Anyone having issues with VISA cards today? Looks like the outage is Canada-wide......#caseofmondays
Must be "priceless" for those who have a Mastercard in their wallet as the VISA system is down across the country right now.
Visa services down? Come onnnnn deleted account balance.