Here are some of the study's recommendations:
— Simplify and streamline legal forms.
— Develop more useful and user-friendly online legal sites.
— Ensure litigants are informed of, and offered, mediation.
— Develop workshops/education for self-represented litigants.
— Provide office services such as photocopying in courthouses.
— Broaden the role of non-lawyer professionals.
— Unbundle legal costs so litigants can choose some lawyer services.
Source: "The National Self-Represented Litigants Project: Identifying and Meeting the Needs of Self-Represented Litigants"