Royal Canin has determined its mats contain diethylene glycol. The potentially dangerous chemical can be released from the mat if it is damaged, and can cause illness to both kids and pets if ingested.
The recalled mats consist of a plastic sheet made of nine gel pockets and an outer, removable red fabric cover with the Royal Canin logo on one corner. The mats were distributed from Jan. 27, 2011 to April 1, 2013.
Around 465 of the Royal Canin-branded mats were distributed in Canada as promotional items at dog and cat shows. They were also made available to members of the Royal Canin Elite Breeders Club through the firm’s website.
Consumers are asked to stop using the recalled mats immediately and return them to Royal Canin. Since it was a promotional item, they won't receive a replacement. However, members of the Royal Canin Elite Breeder Club who redeemed points to purchase the mat online will have their points reimbursed upon its return.
For more information, contact Royal Canin Customer Care by telephone at 1-800-527-2673, by email or through Facebook.