Sometimes bigger isn't necessarily better and this year, Canada's biggest airport has ranked as the worst in the country.
Pearson International Airport came out on top in Flight Network's 2013 survey for the worst airport in Canada, a completely unscientific poll of nearly 1000 respondents on the country's most loathed places to hop on a flight. It's the second year in a row the Toronto airport has won the title, though this year's results show that traveller's disdain for the airport has sky-rocketed.
The survey compared Canada's highest-traffic airports, with Pearson taking 71.3 per cent of the vote. Back in 2010, only 27.6 per cent of Canadians said they despised the airport, with that number growing to 36.6 percent in May of last year, reports Canada.com.
Other airports making Flight Network's list this year were Montreal's Pierre Elliot Trudeau which came at a distant second-place with 12.8 per cent of the vote. Vancouver International came in third with 8.3 per cent while Alberta's two airports, Edmonton International and Calgary International, took fourth and fifth place respectively.
Canada's Worst Airports. Story continues below the infographic.
The study goes on to listing a few irksome factors for travellers at airports, including a lack of eateries and sluggish security line-ups -- both of which Pearson is guilty of, according to the National Post.
Last year, the airport laid off 300 security screeners, a move which some officials warned would have a direct impact on service and wait times when passenger traffic at the airport has been on an overall rise, notes the Toronto Star.
But it's not all bad news for Pearson. The airport won the title of most improved airport, thanks to small efforts like do-it-yourself border clearance for Canadians and new eateries such as Mark McEwan’s Fetta Panini Bar and Boccone by Massimo Capra, notes Toronto Life.