The Aylmer Arms is an affordable housing apartment complex for retired and semi-retired residents who are self-dependent and must be at least 55 years old.
The apartment building is run by a volunteer board of directors, plus an onsite general manager who takes care of day-to-day tasks.
Some tenants who live in the 101-unit building at 166 Principale St. said there have been more than two dozen complaints of tenant abuse.
The board of directors' vice-president, Charles Gutta, argued complaints have come from a very small group inside the home.
Learn more in Sandra Abma's video story above.