NEWS

TransLink's Compass Card rollout delayed

09/03/2013 08:16 EDT | Updated 11/03/2013 05:12 EST
TransLink's new Compass Card system, originally expected to be operational by the fall of 2013, won’t be ready until next year.

"We want to make sure our customers are comfortable using it. It could be anytime in 2014, but it's going to be in 2014,” said TransLink spokeswoman Jiana Ling.

"We'll have a transition period where both... the bus pass and the Compass Card can be used at the same time. When we feel our customers will be ready, we will roll it out in 2014."

The delay of the Compass Card system, which will eventually replace paper transit passes with smart cards, has frustrated some transit users.

"I thought it’s been a bit weird on how long they’ve taken to roll it out," said commuter James Nicholson.

But BCIT student Alex Gaio says he’s excited about the new system.

Gaio has been selected as one of 10,000 commuters who will have the chance to try out the Compass Card on transit this month. Although the faregates at SkyTrain stations are not yet operational, card readers have been installed on buses.

"All the infrastructure is there so I can tap in and out,” said Gaio. "I really like how easy it is so you don't have to fumble with change."

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