"The patient had a 24-hour care provider who was alerted... it's a five-minute taxi ride, and a nurse was with the person for the entire time, and was assessed by a doctor," said Terry Lake.
"I'm telling you what the nurses, the doctors at the facility said."
Fitzpatrick's daughter Paddy Munro was incensed, saying she couldn't believe the health minister would defend the hospital without speaking to the family.
"Instead of listening to the people who are under the gun, he's listening to [the Fraser health unit], not to the people," she said.
"[Lake] said, 'Oh, he had heard that my mother was not left by herself, that a nurse had helped her out to the taxi, and that is was OK with the caregiver, which was not. It was not," Munro said.
"Why would he not come and ask us?"
Munro said her mother has been having nightmares and hasn't had a good night's sleep for two nights.