A Canadian woman is dead following the collapse of a balcony at a Mexican resort.

Shannon Amy Guy, 24, was on her honeymoon when her third-floor balcony collapsed Wednesday at the Oasis Tulum resort in the Mayan Riviera, CTV Ottawa reports.

According to friends with Guy, she and her husband, Paul, were moved to the honeymoon suite. The couple was later joined by two more Canadians on the balcony where Paul took photos.

Eventually a glass panel on the railing gave way, causing all four Canadians to fall to the ground the CBC reports. Everyone was later taken to hospital where Shannon was pronounced dead.

Paul's mother, Darlene, said the event has shaken her son.

"He just kept saying, 'I'm sorry, I'm sorry, I'm sorry.' He feels sorry because it wasn't him," his mother told the CBC "... He's crying so much that we can't make anything out."

Guy and her husband left Canada for Mexico on Oct. 15, according to a statement on Guy's Facebook page.

At this time tomorrow, my amazing, wonderful and incredibly handsome husband and I will be on our way to Mexico!!!!! — feeling excited with Paul Guy.

The couple were celebrating their Aug. 2 marriage and were married for a little over two months according to the Ottawa Citizen.

Foreign Affairs has released a statement confirming that one Canadian has died and that two others were injured but declined to provide more information in order to protect the privacy of the deceased, notes the Toronto Sun.

"Our thoughts and deepest sympathies are with the family and friends of the Canadian who passed away and the 2 other Canadians who were injured," wrote John Babcock, a spokesperson with Foreign Affairs, in a statement emailed to The Huffington Post Canada.

The couple's nine-month-old and three-year-old daughters were left in the care of family in Ottawa while the couple were in Mexico, according to 1310 News.com.

Mexican authorities are working with Canadian consular officials for more leads into what caused the deadly collapse and providing consular assistance to those affected.

Earlier on HuffPost:

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  • Mexico has long been a popular destination for Canadians who love warm weather and sandy beaches. Every year, approximately 1.5 million Canadians travel to the Spanish-speaking country. However, dozens of Canadians have been killed or injured while visiting Mexico in the last few years.

  • Dominic And Nancy Ianiero

    Feb. 20, 2006: Woodbridge, Ont., couple <a href="http://www.google.ca/url?sa=t&rct=j&q=dominic nancy ianiero&source=web&cd=1&ved=0CCAQFjAA&url=http%3A%2F%2Fwww.ctv.ca%2FCTVNews%2FSpecials%2F20060310%2Ftimeline_ianiero_060310%2F&ei=58IdT9T-FIXogQfrs6y3Cg&usg=AFQjCNHMFxtsNZUAC2Ic7jSHl8ArFTgfXw" target="_hplink">Dominic and Nancy Ianiero </a>were found dead in a resort near Playa del Carmen. Both Dominic, 59, and Nancy, 55, were discovered with slashed throats. The couple was in Mexico to attend their daughter's wedding. (photo: CP PHOTO/Nathan Denette)

  • Adam DePrisco

    Jan. 8, 2007: The following year, another person from Woodbridge, Ont. was killed in Mexico. <a href="http://www.ctv.ca/CTVNews/CTVNewsAt11/20070111/mexico_folo_070111/" target="_hplink">Adam DePrisco</a>, 19, was the victim of a hit-and-run according to local police. But his relatives said the teen was beaten outside of a nightclub. (photo: AP Photo/Gonzalo Perez)

  • Clifford Glasier

    Jan. 17, 2007: Another Canadian was killed in Mexico less than two weeks after the death of DePrisco.<a href="http://www.ctv.ca/CTVNews/CTVNewsAt11/20070127/glasier_funeral_070127/" target="_hplink"> Clifford Glasier</a> from Chatham, Ont., was killed by a hit-and-run accident in Guadalajara, the capital of the Mexican state of Jalisco. He died of injuries sustained from the accident.

  • Jeff Toews

    May 6, 2007: Mexican authorities said that Alberta native <a href="http://www.ctv.ca/CTVNews/TopStories/20070508/cancun_attack_070509/" target="_hplink">Jeff Toews</a> sustained his injuries after he fell from a balcony of the resort he was staying at. However, Toews family believed Jeff was beaten. The 34 year old was left clinically brain dead following the incident. (photo credit: CP)

  • Christopher James Morin

    Nov. 27, 2007: Authorities claimed that <a href="http://www.canada.com/topics/news/national/story.html?id=045b054c-2344-4821-bffc-45b2d7795c9a&k=61315" target="_hplink">Christopher James Morin</a>, a 30 year old from Alberta, likely committed suicide in Cancun. But his girlfriend and family members said it was unlikely that Morin killed himself. He fell from a four-storey balcony and died from head trauma.

  • Bouabal Bounthavorn

    May 15, 2008: <a href="http://www.citytv.com/toronto/citynews/news/local/article/1830--another-canadian-tourist-killed-in-mexico" target="_hplink">Bouabal Bounthavorn</a>, a 29-year-old British Columbia resident, was shot three times in his Cabo San Lucas hotel by three men. Bounthavorn's girlfriend was also shot, but she survived the incident. Police believe the Vancouver-area resident was the victim of a botched robbery.

  • Renee Wathelet

    Sept. 19, 2009: The body of a Montreal woman was found in an apartment in Isle Mujeres, an island near Cancun. Police said <a href="http://www.theglobeandmail.com/news/national/renee-wathelets-last-words/article1293616/" target="_hplink">Renee Wathelet</a> was stabbed more than a dozen times. (photo credit: CP)

  • Kenneth Klowak

    June 9, 2010: <a href="http://www.cp24.com/servlet/an/local/CTVNews/20100614/100614_mexico?hub=CP24Home" target="_hplink">Kenneth Klowak</a>, a 43-year-old man from Ontario, was travelling in Mexico, near the Texas-Mexico border, when gunmen reportedly intercepted Klowak and the group he was driving with. He was killed by the gunmen after the group refused to stop.

  • Giannina Di Roberto

    Sept. 10, 2010: <a href="http://www.ctv.ca/CTVNews/Canada/20100912/mexico-fall-100912/" target="_hplink">Giannina Di Roberto</a>, a 19-year-old woman from Ontario, was travelling with her boyfriend in Cancun when she fell from the seventh floor of a hotel.

  • Daniel Dion

    Oct. 30, 2010: <a href="http://www.thestar.com/news/world/article/883701" target="_hplink">Daniel Dion</a>, an Ottawa-area man in his 50s, was found dead near Acapulco, inside the trunk of a rental car. He was on a business trip to sell purses made from recycled material and disappeared on Oct. 22. (photo credit: CP)

  • Explosion At The Grand Princess Riviera Hotel

    Nov. 14, 2010: Just a few weeks before winter break, <a href="http://www.cbc.ca/news/world/story/2011/01/24/f-mexico-grand-riviera-princess--hotel-explosion-background.html" target="_hplink">an explosion at a resort in Cancun</a> claimed the lives of five Canadians. Mexican officials suggested the explosion could have been caused by gas buildup from a nearby swamp. (photo credit: CP)

  • Joel St. Tierre

    May 3, 2011: <a href="http://www.cbc.ca/news/world/story/2011/05/12/canadian-killed-mexico.html" target="_hplink">Joel St. Tierre</a>, the owner of an air conditioning company, was shot in the head in Mexico City.

  • Leonard Francis Schell

    May 30, 2011: <a href="http://www.huffingtonpost.ca/2011/06/08/leonard-francis-schell-canadian-mexico-stabbed-to-death_n_873344.html" target="_hplink">A satellite TV installer was found dead at home</a> by his Mexican wife. According to a local report, Elba Ruiz Castro found a trail of blood leading to her house on her way back. She found Leonard Francis Schell's body inside their home. According to reports he was stabbed 25 times. (photo credit: CP)

  • Judith Zena Baylis

    June 27, 2011: <a href="http://www.cbc.ca/news/world/story/2011/07/02/canadian-killed-mexico-san-miguel.html" target="_hplink">Judith Zena Baylis</a>, a 64-year-old woman from Ottawa, was found dead inside her home in Atotonilco (a suburb of San Miguel). She was reportedly stabbed about 20 times.

  • Ximena Osegueda

    Dec. 13, 2011: <a href="http://www.huffingtonpost.ca/2012/01/06/ximena-osegueda-student-dead-mexico_n_1188255.html" target="_hplink">Ximena Osegueda</a>, a Canadian citizen who was born in Mexico, went missing in December. Osegueda's brother found her body in the bushes near a beach in Huatulco.

  • Robin Wood

    Jan. 3 2012: <a href="http://www.huffingtonpost.ca/2012/01/03/robin-wood-salt-spring-island-bc-senior_n_1182322.html" target="_hplink">Robin Wood</a> from Salt Spring Island, B.C. was shot and killed after he confronted two robbers who were trying to break into his friend's house. The 67-year-old retiree was staying in Melaque, approximately 200 kilometres from Puerto Vallarta.

  • Salih Abdulaziz Sahbaz

    Jan. 15, 2012: A Canadian citizen originally from Iraq was shot and killed in the city of Culiacan. According to reports, <a href="http://www.vancouversun.com/news/gang+cartel+contact+gunned+down+Mexico/6013177/story.html" target="_hplink">Salih Abdulaziz Sahbaz</a> was carrying both a current and an expired Canadian passport. There are media reports that Sahbaz was involved with the United Nations gang in the Vancouver area. (photo credit: CP)

  • Sheila Nabb

    Jan. 22, 2012: <a href="http://www.huffingtonpost.ca/2012/01/23/sheila-nabb-of-calgary-mexico-beating_n_1224026.html" target="_hplink">Sheila Nabb</a> of Calgary was found beaten inside a luxury Mexican hotel. Nabb's uncle told QMI Agency that his niece was in a medically induced coma and that she had multiple broken bones. (photo credit: Facebook)