POLITICS

List of new rules in Ontario governing cellphone contracts

10/30/2013 05:08 EDT | Updated 12/30/2013 05:12 EST
TORONTO - Provisions of Ontario legislation governing wireless contracts:

— consumers can walk away from fixed-term contracts after two years

— cancellation fees are capped at $50

— telecom companies must provide all-inclusive pricing, including the total cost payable by the consumer over the term of a fixed-term contract

— contracts must be written in plain language

— contracts must clearly outline which services come with the basic fee, and which would result in extra charges

— providers must get customer consent before amending, renewing or extending a fixed-term contract

— penalties include a fine of up to $50,000 for an individual or $250,000 for a corporation