Fred Horne says he sent the message in a phone call to the head of Toronto-based Revera Inc. following media reports about the death of Violet MacDonald in Calgary.
MacDonald was a resident with dementia at the McKenzie Towne Care Centre, which is run by a Revera.
She died in late October after being sent to hospital for blood poisoning caused by bedsores that had been neglected for so long, her flesh had begun to blacken and decay.
MacDonald's family has gone public with her death in order to help change the system so that no other senior has to endure such suffering.
Horne says he will be following up with Revera, which has 15 care facilities in Alberta.
Note to readers: This is a corrected story. A previous version had McDonald.
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