Michael Rae bought a Dodge Ram diesel truck for work in 2013. He has experienced ongoing problems with the vehicle.
He says the four-wheel drive will often not engage and other times it won't turn off. He says he has been stranded in -30 C weather because he can't get the truck into four-wheel drive at a work site.
Rae also demonstrated to CBC that the key gets stuck in the ignition on a regular basis.
"I've been stuck in the truck more times than I can tell you," he said.
Rae bought an extended warranty when he purchased the vehicle and he says he is getting the runaround from the dealership and the manufacturer.
The truck has been in for servicing four times, but the dealer is unable to replicate the problems.
The dealer, Crowfoot Dodge, says Chrysler Canada is looking into the problem.
Phil Edmonston, author of the Lemon Aid series of consumer car guides, says Rae should contact Chrysler's legal department.
"You should get what you pay for," he said. "A vehicle should be suitable for the purpose that it was purchased and it's very clear from all the laws."
Rae says if Chrysler is unable to fix the problems, he wants the company to buy the truck back.
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