NEW YORK, N.Y. - Much like its low-income shoppers, Wal-Mart can't seem to catch a break as the U.S. economy rebounds.
The world's largest retailer on Thursday posted a 21 per cent drop in fourth quarter profit and gave a subdued forecast for the current year as it continues to be weighed down by a number of factors.
Winter has been marked by severe weather and slow spending over the holidays. Growing competition from dollar stores and grocers also has chipped away sales. And the latest headache? Wal-Mart said the Nov. 1 expiration of a temporary boost in food stamps is hurting its shoppers' ability to spend.
The issues Wal-Mart Stores Inc. faces are big challenges for Doug McMillon, who took over as CEO on Feb. 1. In a pre-recorded call on Thursday, McMillon promised Wal-Mart will sharpen its focus on everyday low prices at U.S. stores and further push that strategy abroad.
Wal-Mart also said it will speed up growth plans for its Neighborhood Markets and Wal-Mart Express smaller stores that cater to shoppers looking for more convenience with fresh produce, meat and household and beauty products.
It now plans to open 270 to 300 small stores during the current fiscal year — double its initial forecast — adding to the 346 Neighborhood Markets and 20 Wal-Mart Express locations it already has. The expansion of smaller stores now outpaces the growth of its supercenters, which had long been the company's growth engine.
"Customers' shopping habits are changing more rapidly than ever before," McMillon said. "We must be more nimble and flexible."
Wal-Mart's results give insight into shopper behaviour during the U.S. economic recovery. It's considered an economic bellwether because it accounts for nearly 10 per cent of nonautomotive retail spending in the U.S. Wal-Mart, like other retailers, warned in late January that its profit and sales were hurt by a number of factors.
The holiday shopping season was brutally competitive in November and December. During those months, the busiest shopping period of the year, Wal-Mart had to slash prices to get customers to spend.
On top of that, the company said revenue at stores open at least a year fell in the first two weeks of February because of severe weather. It said that at the height of winter storms, it had more than 200 stores closed.
Additionally, the discounter said the expiration of a temporary boost in government food stamps was a big reason for a sales decline in its grocery business.
And the company also said it's facing higher health care costs because of a spike in enrolment from employees who see its plan as better than what's out in the individual market in the U.S.
These factors played out in the fourth-quarter earnings results. Wal-Mart earned $4.43 billion, or $1.36 per share, in the quarter that ended Jan. 31. That compares with $5.6 billion, or $1.67 per share, a year earlier.
Excluding charges related to closing stores in Brazil and China, Wal-Mart earned $1.60 per share. Revenue, which excludes its membership fees at the company's Sam's Club division, was up 1.4 per cent to $128.79 billion.
Analysts were expecting $1.59 per share on revenue of $129.9 billion, according to research firm FactSet.
Wal-Mart stores, which account for about 60 per cent of its business, recorded their fourth consecutive quarter of revenue declines at stores that have been open at least a year. The metric fell 0.4 per cent at its Wal-Mart discount stores.
Still, Wal-Mart said revenue at stores open at least year at its Neighborhood Market stores rose 5 per cent for the quarter. And Wal-Mart Express stores, which are less than one-tenth the size of its supercenters, have seen revenue at stores open at least a year up single to double digits, Bill Simon, president of Wal-Mart's U.S. division, said on conference call on Thursday.
Wal-Mart expects earnings for the current quarter will be between $1.10 and $1.20 per share. For the full year, it expects earnings per share to be $5.10 to $5.45. Analysts expected $1.23 per share for the first quarter and $5.56 per share for the year, according to FactSet. The company also expects total sales to come in at the lower end of its forecast of 3 per cent to 5 per cent growth for the current fiscal year.
On the news, Wal-Mart's stock fell more than 2 per cent, or $1.60, to $73.26.