BUSINESS

Quebec Language Cops Back Down On Facebook Complaint

03/04/2014 07:51 EST | Updated 05/04/2014 05:59 EDT
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The Facebook Inc. logo is displayed an Apple Inc. iPad Air past water droplets in this arranged photograph in Washington, D.C., U.S., on Monday, Jan. 27, 2014. Facebook Inc. is expected to release earnings data on Jan. 29. Photographer: Andrew Harrer/Bloomberg via Getty Images
A Chelsea store owner says Quebec's French-language office has "softened" its position over her English Facebook page. 

In February, Eva Cooper received a letter from the Office québécois de la langue française (OQLF) with orders to translate the page for her women's clothing boutique Delilah in the Parc to French by March — or face legal consequences.

Cooper told CBC on Monday that she came to an agreement with the director of the office to incorporate French into her posts.

"The position has softened. The conversation was conciliatory, there's no doubt about that," she said.

A spokesperson for the OQLF told CBC that Facebook posts advertising the business must include French, but that Cooper can continue to post in English if the conversation is of a social nature.

Cooper said she has requested that the office send her permission in writing to post bilingually. 

Cooper's store has bilingual signs, and she offers customer service in French and English, but her Facebook page was in English.

She received a letter from the language office after a customer complained that her page did not meet the requirements of Bill 101, the main legislation in Quebec’s language policy. Cooper argued that the French language legislation did not apply to social media.

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