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Free Wi-Fi Deemed Most Important Hotel Amenity For Travellers

04/09/2014 07:27 EDT | Updated 04/09/2014 07:59 EDT
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We love La Quinta. Perfect balance of economy and amenity.

(Relaxnews) - Free Wi-Fi and complimentary breakfast have emerged as the most important hotel amenities among guests in a new survey.

When 1,000 travellers from around the world were asked in a Hotels.com poll to rank 33 different amenities in order of importance, the ability to stay connected was deemed the most important in-room amenity, while free breakfast was the most sought-after overall hotel service.

After free connectivity, guests also ranked a bathroom with a shower and room size as priorities when it comes to in-room amenities.

Meanwhile, as free Wi-Fi has become increasingly standardized in response to consumer demand, hotels are trying to woo guests with other premium services, says Hotels.com, including high-end coffee machines and concierge iPad services.

This year’s results differ little from last year’s Hotels.com survey, in which free Wi-Fi emerged as the most important priority for 34 percent of the 8,600 respondents -- the largest consensus.

That figure spiked to 56 percent among business travellers.

Meanwhile, a recently released report from TripAdvisor found that parents are likely to give preference to hotels that offer free breakfasts when planning their family vacations.

Here are the top overall hotel amenities:

1. Complimentary breakfast

2. Restaurant

3. Internet/Free wifi

4. Free parking

5. 24-hour front desk

6. Smoke-free hotel

7. Swimming pool

8. Bar

9. Air conditioning

10. Coffee, tea lobby

Top in-room hotel amenities

1. Free wifi

2. Bathroom with shower

3. Room size

4. TV system

5. Air conditioning

6. Coffee, tea

7. Non-smoking rooms

8. Premium bedding

9. Daily housekeeping

10. Mattress type

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