NEWS

911 calls from B.C. southern Interior to be handled in Vancouver

07/21/2014 10:33 EDT | Updated 09/20/2014 05:59 EDT
Emergency 911 calls in the southern Interior of B.C. will soon answered by operators in Vancouver, saving the local governments just over $2 million a year.

In November E-comm will take over the job from the RCMPin Kelowna of handling 911 for nine regional districts from the north Okanagan to the Kootenays.

When the 911 service for the region was recently centralized in Kelowna, the process did not go as smoothly as many hoped. But E-Comm spokesperson Jody Robertson says it will go smoothly this time. 

"We have a rather rigorous training program for our staff here. They will be proved learning guides and training about the geography of the 9 regional districts," said Robertson.

About half-a-dozen jobs in Kelowna will be affected by the move.

E-comm already handles the majority of emergency calls for police, fire and ambulance in Metro Vancouver, the Fraser Valley, Squamish and the Sunshine Coast.

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