BUSINESS

Quebec Union's Video Implying Asians Make Bad Booze Salespeople Prompts Apology

11/06/2014 01:04 EST | Updated 11/06/2014 01:59 EST

CALGARY — Representatives of a Quebec union, the Confederation des Syndicats Nationaux, say they did not intend to offend anyone when they recorded a video promoting provincial government liquor sales.

The video, recorded in Alberta, included comments from a French-speaking man suggesting private liquor sales in the province have resulted in a poor level of customer service.

The unidentified man asserts that immigrant business owners from India and Pakistan are uninformed salespeople when it comes to the sale of alcohol.

Following a backlash from outraged residents of Quebec and Alberta, the union issued an apology and announced its decision to remove the controversial remarks from the video.

Devinder Toor owns 14 Alberta liquor stores and has been in the alcohol sales business for 14 years.

He says he and his staff stay on top of available products in the market.

"We are very confident,'' explains Toor. "The staff works to answer all the needs of the customers. We try to put the best value for the customers in terms of knowledge, prices and everything.''

Toor says Alberta's decision to privatize liquor sales was a great thing for small business owners, customers, and the provincial government.

"It created a lot of business opportunities and it's good for the government because the revenue stream is consistent,'' explains Toor. ``To be competitive you need to look around the market.''

The comments in the Quebec union's video does not sit well with the business owner.

"They went too far when they tried to bring the racial segment to put their facts through,'' says Toor.

The Confederation des Syndicats Nationaux says the recording, part of its anti-privatization campaign, was intended to illustrate the negatives of liquor store privatization.

(CTV Calgary)

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