NEWS

Travel can be refused for passport defects

12/16/2014 11:19 EST | Updated 02/15/2015 05:59 EST
With the busy holiday season here, the last thing Amelia Rankin needs is another trip to the passport office.

Rankin applied for a new 10 year passport at the beginning of the month, but when it arrived on Friday, she noticed it was misprinted. Only half of the word Canada was embossed on the front cover.

"I was surprised that they didn't see it, because it's the first thing you see when you take it out of the envelope," she said. 

It's a good thing that Rankin caught the problem, because according to the Government of Canada's public affairs office, airlines and border officials could refuse entry or exit if a passport looks tampered with or damaged.   

Because of the printing error, Rankin won't have to fill out a new application and the passport will be replaced likely within a day at no charge.   

In a written statement to the CBC, Public Affairs department says misprinted passports are very rare. Last year of the 4.7 million documents issued, less than a thousand had printing errors.

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