"We went inside and parked our car outside, with our dog," said Camille Richburg. "We were taking her for a walk after. And when we got to the cashier, we realized we didn't have our keys — neither our keys nor our wallet. And ran outside and the car was gone."
Police later found the car abandoned in a Canadian Tire parking lot on #3 Road, but no sign of Éclair, the couple's five-year-old, black-and-white Pomeranian.
Richburg says a black-and-white Pomeranian is rare and she should be easy to spot. Éclair weighs about seven pounds and has an ear tag.
He says the couple is just visiting and would like to get Éclair back before they leave.
"It's hard, so hard," he said. "I hate to say it, buts it's like your child. Like this is the only other family we have. We don't have anyone else right now. She's travelled around the world with us and she is very, very, very important."
Richburg said the car was cleaned out and the family has just one request.
"They definitely took everything out of it.They got more than enough valuables. I just figure...please, let us get our dog back."
Anyone who sees Éclair is asked to contact the Richmond RCMP.