NEWS

TransLink Compass Card problems mean cheaper bus fares

08/06/2015 03:42 EDT | Updated 08/06/2016 05:59 EDT
Bus users across Metro Vancouver will benefit from a temporary drop in fare prices as TransLink grapples with how to make the Compass Card effective across the system.

Beginning Oct. 5,  bus users will be able to travel across all zones on a one-zone fare ticket all day every day.

TransLink suggested the fare drop in May, as a way to deal with problems they faced with the cards on buses after testing showed the card readers are inaccurate and too slow.

Instead of properly reading the card, the card validators take too long to tap out — potentially creating lineups as riders leave buses — and riders who forget to tap out could be charged for three zones. 

The fare — described as "temporary" by TransLink — will be in effect until further notice and applies to all bus-only travellers as well as users of the HandyDART system.

Over the next several weeks Compass vending machines at SkyTrain and SeaBus stations will be activated, and cards will be available for purchase at retail outlets by November, TransLink said Thursday.

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