"I strongly believe that if there are bad elements out there trying to harm society, for one reason or another... it's our social responsibility to help," he said. He also offered some more insight into his post — highlighting a "longstanding policy" established at BlackBerry before his arrival two years ago, which outlines when the company would be willing to give access to police under a court order. "We are going to be able to provide your location, who's called who, and all of the metadata around that," he said in a roundtable with reporters. But he emphasized that BlackBerry wouldn't give authorities a user's specific texts or other communication. "The data itself is safe because we never have it," he said. "We never save the content." Data and device encryption has become an hot topic for hardware and software companies in recent years as they weigh the privacy rights of citizens against the possibility their technology is being used by terrorists and criminals to communicate. Last month, BlackBerry Ltd. (TSX:BB) said it would uphold a promise to shutter its operations in Pakistan rather than accept an overarching demand by the government to give it "unfettered" access to the BlackBerry servers.
"The data itself is safe because we never have it," he said. "We never save the content."
BlackBerry CEO John Chen gestures speaks during the BlackBerry Enterprise Portfolio Launch event Thursday, Nov. 13, 2014, in San Francisco. (Photo: AP)BlackBerry has set a deadline of Dec. 30 to make the decision. A spokeswoman for the company did not respond to requests for an update on the process. On Friday, BlackBerry reported its latest quarterly results which showed it was getting a boost from its software division as phone sales slipped again. After adjustments, BlackBerry lost US$15 million or three cents per share, far less than the loss of 14 cents per share expected by analysts, according to Thomson Reuters. Revenue slightly improved to US$557 million, helped by the results of a software company it recently acquired. Follow @dj_friend on Twitter.
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