6 Things You Didn't Know about Chipotle Mexican Grill
In its regulatory filing Wednesday, the company said it could not determine or predict the amount of any "fines, penalties or further liabilities" it might face in connection with the federal investigation. A Chipotle spokesman, Chris Arnold, said in an email the company does not discuss pending litigation, but that it intends to co-operate fully with the investigation. Doug Beach, a manager of the food program at Ventura County's Environmental Health Division, said the U.S. Attorney's office requested records from the his office regarding the Chipotle case about a month ago. "That was a first for us," Beach said in a phone interview. Beach said Chipotle had been co-operative with the county's investigation, which uncovered issues such as unclean equipment and employees without the necessary food handling permits. He also noted that Chipotle started getting complaints about illnesses on Tuesday, Aug. 18, and shut down its restaurant the following Friday. Yet the company did not alert the county of the matter until Saturday — after it had already reopened the restaurant, Beach said. The emergence of a criminal investigation after a norovirus outbreak is unusual, said Bill Marler, a food safety lawyer representing Chipotle customers who were sickened in Simi Valley. Outbreaks at restaurants are typically caused by an infected employee. Marler couldn't think of a reason for a federal investigation, other than employment violations. To rehabilitate its image, Chipotle has taken out full-page ads apologizing to customers in dozens of newspapers around the country. It also vowed changes to step up food safety at its restaurants, in part by tweaking its cooking methods and increasing testing of meat and produce. Co-CEO Steve Ells has said the company will likely never know what ingredient was to blame for the E. coli cases.