(Canadian Press photo)"Not all Canadians are going to feel comfortable filing it on their own," said Harper, a digital content official at H&R, who likened using free software to changing a blown tire on your car. Some people know how to do it, but may still want to hire a mechanic anyway to make sure it's done correctly.
But Dale Romanovsky, a chartered professional accountant, says free tax help and free software can help filers save money but it's really most beneficial for those with simple returns. Those who have more complicated filings — for example, different streams of income, foreign property or a small business — should consider seeking in-person, professional help. "If their return is pretty simple, (they're) just earning employment income, then the software should be manageable," he said. "But once you have complexity, investment income, business income — there are a lot of planning opportunities... and decisions that you should be making when doing the return," he said. "The programs try to help you with that, but they're not a professional. They're just a program that will help you input the data properly, so you may be not making the best decision." (Canadian Press photo) For instance, Romanovsky says accountants can help you look at your current financial situation and what it may be in the upcoming years to determine whether it's more beneficial for you to carry over RRSP room rather than claim it right away. Those with a small businesses may also benefit from a professional who can tell them what expenses they can deduct. That kind of advice is not as easily accessible through a computer program. Todd Stanley, the general manager at TurboTax Canada, says the tax filing giant has been offering a free software option for years. Typically, filers may want to try out the free software and then by the next year, may consider paying for a more supported version when their tax situation becomes more complicated, like if they have stocks, mutual funds and rental property. "We believe in offering customers choice," he said. Stanley adds that the free versions are more form-based, while the paid versions are more interview-based and take the filer through their taxes step-by-step. Paid software from TurboTax ranges from $14.99 for the basic version — up to four returns — to $45 for a professional version, which includes one-on-one counselling from a tax professional who will review your return once completed. Last year, 4.5 million returns were filed using TurboTax software, according to the company. Like HuffPost Canada Business On Facebook
"They're just a program that will help you input the data properly, so you may be not making the best decision."