Justin Trudeau and Stephen Harper participate in the Munk Debate on Canada's foreign policy in Toronto, on Monday, Sept. 28, 2015. (Photo: Fred Thornhill/CP)
Biggest expenditure? AdsThe financial reports show the Liberals and Conservatives spent similar amounts on traditional television and radio ads: $18.9 million and $17.3 million respectively. Those ads were the single biggest expenditure for both campaigns. But the Liberals also spent $8.8 million on "other" advertising, what Pitfield said was mostly digital advertising and digital voter contact. The Conservatives spent just less than $2 million on other advertising. The Tories, meanwhile, shelled out $5.1 million on call centres whereas the Liberals spent just $436,000. "To contact someone offline ... is an extremely inefficient way of trying to reach people," said Pitfield. "I think it's largely ineffective. Different campaigners think different things, but my view is it's archaic."
Tories focused on 'old way of doing campaigns'Pitfield reckons the Liberals reached 18 million Canadians — more than half the population — through their online campaign, using Facebook, Google and YouTube not just to advertise but to engage voters in a two-way conversation, figure out their motivations and identify the issues that engaged them the most. By contrast, he said, "I think the Conservatives focused on ... the old way of doing campaigns," conducting focus groups to find messages that would resonate and then "carpet-bombing" the airwaves and telephone lines. The problem with that traditional approach is that 25 per cent of Canadians now have only cellphones and 42 per cent of them don't watch television, he added. "So, if you're not on digital, you're pretty much marginalizing a quarter to a third of your vote."
Digital campaign won the dayThe digital campaign was particularly helpful in reaching young voters, who turned out in record numbers last fall and are thought to have ensured Trudeau's majority victory. But the youth were also instrumental in helping the Liberals reach a wider audience. "If you want to reach people, the best way to do it is to reach out to young people because they really do share content," Pitfield said. "They'll go and tell their mother or their brother or their sister, you know, 'Check this out, you've really got to see this.'"
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