The U.S. Consumer Product Safety Commission is advising people who bought certain Samsung washing machines to only use the delicate cycle when washing bedding, water-resistant and bulky items because of concerns about injury or property damage.
On its website, Samsung says people can enter their 15-digit serial number located at the rear of the washer to verify whether their washing machine is part of the notice.
The agency says the lower spin cycle lessens the risk of injuries or property damage due to the top-load washers becoming dislodged.
The commission says the machines were made between March 2011 and April 2016.
It says it is working with Samsung to address the safety issues.
Some washing machine owners are alleging in a federal class-action lawsuit that their top-loading washers exploded, according to the law firm representing them.
“It was the loudest sound. It sounded like a bomb went off in my ear,” Dallas, Georgia plaintiff Melissa Thaxton stated.
“There were wires, nuts, the cover actually was laying on the floor."
With files from Emma Prestwich