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Rhonda Scharf

Consultant, speaker, trainer and author who works with organizations to save time, money and sanity.

Insightful … humorous … entertaining … even contagious ☺ … words that are often used to describe Rhonda Scharf. A speaker/consultant with the uncanny ability to look at the normal and see something quite different.

Rhonda is a professional speaker, trainer, author and consultant based in Ottawa. She has worked with tens of thousands of people in 13 different countries. In 2004 Rhonda served as the National President of the Canadian Association of Professional Speakers (CAPS), has served on the Board of the Global Speakers' Federation and is named in the current edition of “Who’s Who in Professional Speakers” (where she has been listed since 1998).

She's funny, she's real, and she's ON THE RIGHT TRACK!
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Don't Mistake Speed For Efficiency In Customer Service

It's Friday night and weather at Newark has caused another flight cancellation. The lines are long, but the staff is excellent and moving through the line quickly. And then I find out why. As pleasant, compassionate and friendly as they are, they are singularly focused on serving the customer quickly; yet not efficiently.
04/06/2016 05:59 EDT
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A Mass Email Is No Way To Say Goodbye

When someone sends a mass email saying they are leaving, they often haven't thought things through. They are probably having an emotional reaction to what is likely a very emotional situation.
03/22/2016 10:05 EDT
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How To Make Your Job Hunt Less Daunting

Looking for a job after you've had one for a while is like getting back into the dating world too. Not fun, but sometimes you just have to jump in. And just like the elusive great first date, finding a great job feels elusive too. Jobs are tough to find because, in most companies, jobs are already filled before they are posted.
03/09/2016 05:11 EST
BartekSzewczyk via Getty Images

How To Make Your Job Hunt Less Daunting

Looking for a job after you've had one for a while is like getting back into the dating world too. Not fun, but sometimes you just have to jump in. And just like the elusive great first date, finding a great job feels elusive too. Jobs are tough to find because, in most companies, jobs are already filled before they are posted.
03/09/2016 05:11 EST
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Do You Feel Like You're Babysitting Your Boss?

My boss is a mess. She is so disorganized, it's driving me crazy! She forgets meetings, leaves things undone and creates more work for me because I have to fix her mistakes. I feel like her mother. It's a huge waste of my time, and it keeps me from doing the other things that need to get done.
01/18/2016 03:12 EST
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Business Lessons Donald Trump Can Teach Us About Publicity

Whether you love him or can't stand him, you've got to admit that Donald Trump knows how to get publicity. This isn't about his political views. It isn't about whether you agree with him or not. It's about learning what The Donald has done and how his lessons for getting publicity can be applied to our business.
12/15/2015 12:30 EST
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Dealing With Office Gossip, When It Is About You

Gossip. It happens in every workplace and in every family. For some reason, we just love to talk about others. Until that conversation is about us. When we're the subject of office gossip, it no longer seems like harmless entertainment.
11/20/2015 02:57 EST
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Does Your Communication Style Stink?

Last week I met Ani at a workshop I was giving. Ani is a very direct communicator and she feels strongly that her own blunt style of communication is best. She has no intention of changing her style and, in fact, has many reasons why she won't change.
09/25/2015 08:45 EDT