Jon Worley
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Jon Worley is Director of Customer Interaction at The Logic Group and is responsible for leading the Customer Loyalty Management consulting practice. Jon has over 20 years experience managing complex technology and business change projects, and has provided consultancy to over 25 customer loyalty programmes in the UK and Europe. Jon’s experience has been gained in multiple sectors including retail, financial services, and hospitality & leisure. His previous roles include senior project management positions both in the UK and the US. This broad business experience coupled with in-depth knowledge of customer loyalty solutions and strategy enables Jon to ensure that our client’s projects are successful in engaging their customers and achieving the desired business outcome.

Entries by Jon Worley

The High Street Needs a Technological Revolution

(0) Comments | Posted November 17, 2013 | 1:43 AM

The future of the high street is hotly debated. Industry experts, politicians and retailers constantly argue about what could or should be done to preserve our high streets and town centres against a growing attack from online retailers.

As consumers increasingly embrace technology including smartphone and tablet devices to...

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Retail Trends for 2013

(1) Comments | Posted January 15, 2013 | 2:33 PM

2012 has been a tough year for the high street, with retailers struggling to drive sales and many high street stores shutting their doors permanently. By contrast, the online high street saw resilient growth. In fact, the latest figures of the annual IMRG e-Retail Sales Index have revealed that online...

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