Matt Buie, a financial planner and father living in Burnaby, B.C., was recently stunned by a $22,000 roaming charge on his cell phone account incurred by his 11-year-old while on vacation. After Buie spoke out in the media and talked to other cell phone users he quickly realized that he...

Thanks to pressure from hundreds of thousands of Canadians, it looks like independent ISPs like Teksavvy, Distributel, Acanac, and Start are finally gaining the ability to do what citizens need them to do: provide independent affordable Internet services, and in so doing...

Telus, one of Canada's "Big Three" cell phone companies, is in talks to purchase Mobilicity, one of Canada's few independent cell phone providers, in a move that stands to stifle choice in Canada's already-monopolistic wireless market.

Mobilicity is one of only three carriers in Canada that are...

A study released this week by non-profit organization OpenMedia.ca shows a majority of Canadian respondents report being forced into accepting poor -- often disrespectful -- service. The group identifies the lack of choice in the cell phone market as the cause, pointing out that nearly 94 per...

A CRTC hearing took place last week, where a draft code of conduct to protect cell phone users was broken down, debated, and negotiated. Up for discussion were contract length, automatic renewals, notifications of overages, caps on fees, device unlocking, and much much more.

In case you missed it, I...

"The convoluted, micro-print contracts do not protect consumers. Consumers needs to be heard and the big three companies need to be taken to task."

That's just one small part of what Jennifer O'Neill of St. John's, Newfoundland, sent in to inform the CRTC's promised Code of Conduct to protect cell...