Lisa Orr
Lisa Orr is a certified etiquette and protocol consultant based in Toronto Canada. She also holds an MBA and a Bachelor of Commerce degree from the Smith School of Business at Queen’s University. In addition to her blog on the Huffington Post, Lisa is a frequent contributor on all things etiquette for variety of Canadian media including CTV's The Social, Kiss Radio, The Bay St. Bull and The Toronto Star .

Entries by Lisa Orr

Seal The Deal With These Real Estate Etiquette Rules

(0) Comments | Posted May 19, 2017 | 5:20 PM

Spring has finally arrived in most parts of Canada and that means that the real estate market is in a full-on frenzy! In recent months we've seen unprecedented levels of activity in the real estate markets in Canada, which means even more opportunities for etiquette blunders by both...

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Spinning Etiquette: How To Fit In With The Rest Of The Pack

(0) Comments | Posted March 9, 2017 | 12:23 PM

With spring just on the horizon here in Toronto, panic has started to set in for me. Like many of my fellow Canadians I may have indulged in a little more Hygge than HIIT this winter, and so I've resolved to get back in the saddle...

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Parade Day Etiquette: The Santa Claus Parade

(0) Comments | Posted November 21, 2016 | 9:03 AM

The holiday season is fast approaching and one of the ways I've marked its arrival over the years is with the Santa Claus Parade . It's a tradition in our family every year to go and watch the Santa Claus parade in downtown Toronto . We've changed how...

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The Dos And Don'ts Of U.S. Election Etiquette (For Canadians)

(0) Comments | Posted November 7, 2016 | 2:48 PM

The U.S. Election is just hours away and after more than 600 days of campaigning, I think it's fair to say that we're all ready, Canadians included, for this thing to be over.

As Canadians we are concerned about our neighbours and the outcome of this election. A recent...

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A Simple Trick-or-Treating Etiquette Guide

(1) Comments | Posted October 28, 2016 | 10:50 AM

Halloween is a very special holiday in Canada, it's the one time of the year where communities really connect! Children go door to door trick or treating dressed up as their favourite characters and neighbours open their homes give out candy and treats to the local ghouls and goblins. But...

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Thanksgiving Etiquette: How To Bring Civility To Your Dinner Table

(1) Comments | Posted October 6, 2016 | 2:05 PM

Thanksgiving is a holiday that is meant to be about giving thanks and reconnecting with friends and family. However, sometimes when we actually sit down at the dinner table we lose that spirit of thankfulness and things move in a less than civil direction.

To help you, your families...

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Royal Visit 2016: What To Do If You Meet Will And Kate

(12) Comments | Posted September 23, 2016 | 11:30 AM

It's official the royals are coming! Their Royal Highnesses The Duke and Duchess of Cambridge and their adorable children will be in Canada from September 24th to October 1st for a highly anticipated visit. The royal couple will be undertaking a tour of Canada's stunning west coast which...

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The Rules Of Sophisticated Summer Boating For Hosts And Guests

(1) Comments | Posted August 19, 2016 | 2:48 PM

The days are getting shorter and the nights are getting colder but there are still a few weeks of summer left and for those of us who like to be on the water, at least another month of summer boating. I've been on boats since before I could walk. From...

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Tennis Match Etiquette: How To Be Courteous Courtside

(3) Comments | Posted July 27, 2016 | 1:23 PM

We're fast approaching the halfway mark of summer in Canada and that means one of the highlights of the summer for tennis fans in Toronto is here, the Rogers Cup , presented by National Bank. We get to experience world-class tennis and watch so many of our favourite...

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Queen's Plate Etiquette: Know Your Race Day Rules

(1) Comments | Posted June 29, 2016 | 5:26 PM

July 3 will mark the 157th year of the of the Queen's Plate, the oldest thoroughbred horse race in Canada. From its simple beginnings in 1860 at the Carleton track in Toronto at the corner of Keele and Dundas, the Queen's Plate has now grown into a massive event featuring...

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How Not To Be A Bride/Groomzilla

(1) Comments | Posted May 17, 2016 | 11:18 AM

Wedding season is in full swing and that means the mythical evil creatures known as "bridezilla" and "groomzilla" are also on the loose. They are those demanding brides and grooms who completely forget their manners and with their entitled temper tantrums and overly demanding ways often end up...

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The Dos And Don'ts Of Gracious Mother's Day Gifting

(0) Comments | Posted May 6, 2016 | 1:20 PM

She's been there for us right from the start, loving us unconditionally through all of the highs and lows, and on Mother's Day we get to celebrate that wonderful person who many of us call Mom.

The holiday that originated in the 1900s often includes a brunch...

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Royal Etiquette: What To Do If You Meet Prince Harry

(53) Comments | Posted April 29, 2016 | 4:23 PM

It's a real life fairytale moment in Toronto, an eligible and undeniably handsome prince will be visiting our fair city. For the first time in 25 years, the dashing Prince Harry will be in Toronto on May 2 to launch the countdown for the third Invictus Games, held...

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Wellness Retreat Etiquette 101

(0) Comments | Posted April 29, 2016 | 1:50 PM

I recently had the good fortune to attend my first ever wellness retreat in the foothills of Malibu, California . This kind of getaway has become increasingly popular in recent years as people are leading such hectic lives that they find the need to unplug, reconnect...

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How To Be Polite And Respectful On Public Transit

(2) Comments | Posted April 5, 2016 | 10:08 AM

Since the dawn of public transit, there have been incidences of rudeness. Recently the
GO service, a public rail transit service in Toronto created a video to help riders
understand the proper etiquette of riding their rail line.

Although the video is humorous, it does tackle some serious issues that riders face on transit on a daily basis.

With that in mind, here are my top five tips for how to be polite on public transit.

1. Take up only the space YOU need
With the emphasis on the YOU! That means as one person you take up one seat. Bags
should be held on your lap or rest on the floor. That also applies to priority seating. If you
do not require priority seating, do not sit there, even if it's available. If you do take a priority seat that you do not need and you see someone enter the train who clearly could use the space, vacate and offer it to them immediately, they shouldn't have to ask. Finally, seats are designed for your seat, so please keep your feet down.

2. Remove bags that can bump
There's nothing worse than getting whacked in the face by a backpack or a large purse swinging around when someone turns quickly on transit. It's typically not intentional but nonetheless to avoid the situation, large bags that could hit others should be removed and held if standing to avoid hitting others and to create more room in the cabin.

3. Avoid noise, personal care and dining
Every rider has their own agenda on transit, the most important one being to get where
they are going, and the best way to allow those to exist in harmony is to avoid disrupting others. Cell phone conversations, if reception is available, should be kept brief and quiet. Personal care such as full makeup application and grooming should be avoided. Dining, with the exception of transit friendly foods such as spill proof drink containers or a contained snack like an apple, granola bar or muffin, should be avoided. Transit etiquette is about creating the environment that allows the most number of people to be in the space in a comfortable way to get to their destination.

4. Do not push or block doors
Doorways can be extremely dangerous on transit if people are not mindful of others. In
order for everyone to get on and off safely, make sure to stand clear of the doors when
entering the train or car as others are exiting to allow them room to unload. When riding,
do not block doors or corridors so that other passengers can move easily to the doors to
exit. In the end this small courtesy keeps everyone safer and moving more quickly to their

5. Help others
Whether it's helping a new mom with her stroller and bags or if it's giving up a seat to someone who looks like they might need it more than you do, being helpful to others is all part of being a good public transit citizen. As cities grow and public transit continues to become a bigger part of how we move around, I think the best way to think about your fellow riders is as an extension of your neighbourhood community. That kind of helpful attitude definitely paid off for this fellow in Perth who didn't "mind the gap" and found
himself stuck and was freed thanks to his fellow passengers and some quick thinking
transit professionals.

Now you might be saying to yourself, this is all well and good but WHY do I have to be polite on public transit? If the great feeling you get from being a good person isn't enough of an incentive, please remember that creating a transit environment and community that you want to be a part of starts with you. Finally, a quick reminder that thanks to the virtues of social media, images and videos of those caught offending others are easily captured and tagged for the whole world to see.
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The Ultimate Guide To Gracious Valentine's Day Gifting

(0) Comments | Posted February 12, 2016 | 12:43 PM

Not sure what to give your sweetheart for Valentine's Day this year? Have you had some epic Valentine's Day fails in the past (i.e. " I really thought you'd love a new vacuum for Valentine's Day honey")? Then this gift guide is for you. I've put together some simple tips...

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The Dos And Don'ts Of The Slopes

(0) Comments | Posted February 1, 2016 | 2:36 PM

Despite some unpredictable weather courtesy of El Niño, winter is finally here! One of the best ways, in my opinion, to get through this cold and dark time of the year is to get out on the slopes. Whether you're a skier or a snowboarder, though, there are definitely some...

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How To Successfully Navigate Your Office Holiday Party

(0) Comments | Posted December 8, 2015 | 1:09 PM

It's that time of year! You've stayed late, worked hard and delivered results, and now it's time to celebrate the year end with your colleagues. But as much fun as it is to let loose, the office holiday party really isn't the place for it and sometimes it's hard to...

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How To Host A Hauntastic Halloween Party

(0) Comments | Posted October 28, 2015 | 5:29 PM

Halloween is one of the most exciting holidays. It's a time of year when communities all across Canada come together to create a really magical evening for our children (and adults too, of course) with no agenda, it's all about having fun!

Unfortunately I'm a little too old for trick...

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How to Be on Your Best Ballot Box Behaviour

(0) Comments | Posted October 16, 2015 | 5:18 PM

On October 19 Canadians will head to the polls again to exercise their right to vote for our next prime minister. Many Canadians have already started to cast their ballots, but election day typically sees the biggest turnout. On this very busy day, here are my tips for how to...

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