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Canada's Telecom Companies Have a Big Secret

Posted: 05/22/2012 8:41 am

Canada's proposed Internet surveillance was back in the news last week after speculation grew that government intends to keep the bill in legislative limbo until it dies on the order paper. Public Safety Minister Vic Toews denied the reports, maintaining that Bill C-30 will still be sent to committee for further study.

Since its introduction in mid-February, the privacy and law enforcement communities have continued to express their views on the bill, but Canada's telecom service providers, which include the major telecom carriers and Internet service providers, have remained strangely silent. The silence is surprising given the enormous implications of the bill for the privacy of their customers and the possibility of millions of dollars in new surveillance equipment costs, active cooperation with law enforcement, and employee background checks.

While some attribute the Internet surveillance silence to an attempt to avoid picking sides in the high stakes privacy and security battle, documents obtained under the Access to Information Act offer a different, more troubling explanation. My weekly technology law column notes in the months leading up to the introduction Bill C-30, Canada's telecom companies worked actively with government officials to identify key issues and to develop a secret Industry -- Government Collaborative Forum on Lawful Access.

The secret working group includes virtually all the major telecom and cable companies, whose representatives have been granted Government of Canada Secret level security clearance and signed non-disclosure agreements. The group is led by Bell Canada on the industry side and Public Safety for the government.

The inaugural meeting, held just three weeks before Bill C-30 was introduced, included invitations to eleven companies (Bell Canada, Cogeco, Eagle, MTS Allstream, Quebecor, Research In Motion, Rogers, Sasktel, Telus, Vidéotron, and Wind Mobile) along with two industry associations (the Canadian Wireless Telecommunications Association and the Canadian Network Operators Consortium).

The secret working group is designed to create an open channel for discussion between telecom providers and government. As the uproar over Bill C-30 was generating front-page news across the country, Bell reached out to government to indicate that "it was working its way through C-30 with great interest" and expressed desire for a meeting to discuss disclosure of subscriber information. A few weeks later, it sent another request seeking details on equipment obligations to assist in its costing exercises.

Months before the January 2012 meeting, officials worked with the telecom companies to identify many concerns and provide guidance on the government's intent on Internet surveillance regulations, information that has never been publicly released.

For example, a December 2011 draft list of lawful access issues features questions about surveillance of social networks, cloud computing facilities, and Wi-Fi networks. The telecom companies raise many questions about compensation, such as "a formula for adequate compensation" for the disclosure of subscriber information as well as payment for testing surveillance capabilities and providing surveillance assistance.

At a September 2011 meeting that included Bell Canada, Cogeco, RIM, Telus, Rogers, Microsoft, and the Information Technology Association of Canada, government officials provided a lawful access regulations policy document that offered guidance on plans for extensive regulations that will ultimately accompany the Internet surveillance legislation.

The 17-page document indicates that providers will be required to disclose certain subscriber information without a warrant within 48 hours and within 30 minutes in exceptional circumstances. Interceptions of communications may also need to be established within 30 minutes of a request with capabilities that include simultaneous interceptions for five law enforcement agencies.

The close cooperation between the government and telecom providers has created a two-tier approach to Internet surveillance policy, granting privileged access and information for telecom providers. Meanwhile, privacy and civil society groups, opposition MPs, and millions of interested Canadians are kept in the dark about the full extent of the government's plans. The public has already indicated its opposition to the bill. The secrecy and backroom industry talks associated with Bill C-30 provides yet another reason to hit the reset button.

 

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HUFFPOST SUPER USER
Runey
religion is why we can't have nice things.
07:10 AM on 05/26/2012
" For example, a December 2011 draft list of lawful access issues features questions about surveillance of social networks, cloud computing facilities, and Wi-Fi networks. The telecom companies raise many questions about compensation, such as "a formula for adequate compensation" for the disclosure of subscriber information as well as payment for testing surveillance capabilities and providing surveillance assistance."

Is it just my tinfoil hat tendencies or does anyone else see this as a technological-age version of the Military Industrial Complex maneuver meant to benefit monetarily over the misery of the masses?
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gjackson
04:02 PM on 05/24/2012
Don't worry, they'll all be sucked into the 'cloud'.
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07:16 PM on 05/22/2012
Thank you Mr Geist for your continuous effort to educate us on these important (yet hard to decipher) issues. I have utmost respect and admiration for you.
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Kristopher Leang
training to take down the elite
04:17 PM on 05/22/2012
We will be cancelling all of our bell features asap and writing to them over this. i hope everyone does the same
03:34 PM on 05/22/2012
Wuh wei from China will be taking over!
02:40 PM on 05/22/2012
The big ISPs aren't "threatened" by this at all. Their only concern is that all ISPs are under the same requirements. They will all just raise prices and pass on the costs to the consumer.

The required upgrades will be subject to significant economies of scale. This, as usual, is advantageous to the large incumbent ISPs. Costs per subscriber for smaller start-up ISPs will be higher and put them at a further competitive disadvantage.
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HUFFPOST SUPER USER
Runey
religion is why we can't have nice things.
07:12 AM on 05/26/2012
specifically the section that reads
" For example, a December 2011 draft list of lawful access issues features questions about surveillance of social networks, cloud computing facilities, and Wi-Fi networks. The telecom companies raise many questions about compensation, such as "a formula for adequate compensation" for the disclosure of subscriber information as well as payment for testing surveillance capabilities and providing surveillance assistance."

Has me believing that further than that, they view this as a monetary investment.
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All Seeing Guy
Center of the storm
02:24 PM on 05/22/2012
"a formula for adequate compensation"

I wonder how many $20,000 toilet seats would have gone into this.
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mpasmith
Send in ... the clowns.
02:05 PM on 05/22/2012
So there is outrage amongst internet users to stop the Government from finding out their personal information.

This is pretty funny, considering the average internet user publishes more information about themselves every single day in social media than the Government could ever want.
02:43 PM on 05/22/2012
Bill C-30 aims to go much deeper than recovering status updates related to your favorite brand of cookie. Except for the extremely obtuse, Social Media is little more than digital scrap-booking. Big brother legislation is different, insidious and does nothing but erode your freedoms and create new opportunities for abuse of that power.
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HUFFPOST SUPER USER
Saucy Tom
12:54 PM on 05/22/2012
Why am I not surprised to read Bell, Rogers and the rest of them already in "secret" talks with the Government. If this is not a wake up call to balance the power, I don't know what is. We've allowed these companies to operate with no competition and the Government a Majority body. This Country is in for a major adjustment and it would be pretty.
11:37 AM on 05/22/2012
Good work.
But what will further access to data yield
Having done data crunching in a number of sectors, to me the answer would be. Everything.
And way too much. or maybe just new toys for silly people to keep themselves busy???
The data harvest models used today go beyond a marketers wildest dreams of only a few years ago.
No the new law won't be past, they really don't need too.
Besides with out it government and telcoms would have several layers of "plausible deny-ability" at least to themselves.
Facebooks' timeline was a great current example. No, No we aren't tracking you on Face book.
3 days into it Slash/Dot ran a report from a top drawer IT player. No they track you where ever you go on your computer, on or off of Face book. But to what end. All of that info and they still screwed up their IPO.
So can you imagine what layers of politicians ( geniuses ) and mostly insolvent telcoms will come up with when they put those minds together.
I've always wondered what Alexander Graham Bell was thinking that his brilliant inventions would be used for by mankind. Hopefully it was for control, oppression and insane profit taking ...then we got it right
11:12 AM on 05/22/2012
In order for Government, Law Enforcement, etc. to truly be guaranteed long term ability to snoop through an Internet user's traffic, they would have to take the drastic step of passing additional laws making it illegal to use VPNs, any type of point to point encryption software, or centralized anonymizer type services. The bulk of the business traffic that is transmitted inside encrypted VPN tunnels today, is already invisible to law enforcement. There are no laws on the books preventing everyone from using extremely robust encryption for their internet communications, not yet at least. The powers that be simply hope that the bulk of internet users never take the simple steps already available, to hide their traffic.
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Mr e MaN
Political Atheist
10:52 AM on 05/22/2012
Death of the net as the corporations take over the flow and freedom of the web.
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All Seeing Guy
Center of the storm
02:28 PM on 05/22/2012
Well in this case it's purely the government at work. The corporate issue has always been an overbearing copyright lobby to which the only defence was a change of government every couple years, preventing legislation from ever passing.
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Runey
religion is why we can't have nice things.
07:14 AM on 05/26/2012
What you need to understand is the far reaching tentacles of corporation into government policy. What is viewed as 'government' action is often not so.
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