Monique Caissie
GET UPDATES FROM Monique Caissie
Discover how to go from conflict to collaboration. As a trained facilitator and a natural speaker, Monique Caissie draws from 30 years of crisis intervention work to empower people to reduce conflict by having better conversations with others who "drive them crazy".
In her personal quest to stop being a “doormat” around the bullies and the bulldozers in her life, she studied human relations, spiritual texts, psychology and 12 step groups. She combines her studies as well as her professional experiences where she skillfully guides others towards clarifying what is important to them. She empowers them to create and implement action plans towards their personal and professional goals.
Free resources can be found at

Entries by Monique Caissie

What's The Matter With You?

(1) Comments | Posted May 23, 2017 | 12:38 PM


It's very easy to judge another. Everyone does it.

On Friday, we went to grab a bite at Wendy's. Ahead of us, there was an impatient woman, waiting to be served while a confused, older gentleman was trying to order a Papa...

Read Post

5 Ways That Valentine's Day Can Improve Your Professional Life

(0) Comments | Posted February 13, 2017 | 3:12 PM

We begin every year with new resolutions and a commitment to making positive changes in our life. A fresh start! Healthier habits! Better relationships! Then it's January 3...

Well for better relationships, we get to try again starting on February 14.

People who think that their private life and love...

Read Post

The Truth About Stigma For Mental Health Workers

(2) Comments | Posted January 24, 2017 | 2:13 PM

Having worked in mental health and as a crisis worker, I have seen the back storage room of the store. It's not good news.

Bell Let's Talk day on January 25th is a reminder of how much we need to blow the lid off the stigma of mental Illness, for...

Read Post

Why Investing In Communications Training Matters

(0) Comments | Posted January 19, 2017 | 5:53 AM

While networking, I asked an HR professional of a mid-sized company (150 employees) when would she hire a communications expert like me to come and train her employees. She told me she never has because there's no budget. Then she added that all training budgets were for technical training and...

Read Post

Secrets To Staying Calm When You Receive Unexpected Feedback

(0) Comments | Posted January 10, 2017 | 1:13 PM

I was given some feedback about my participation in a closed Facebook group that felt somewhat harsh at first. Now, I want to point out that I deeply respect and admire the person who was telling me this. If it had been someone who I didn't respect, I might not...

Read Post

Have A Happy Dysfunctional Christmas

(2) Comments | Posted December 16, 2016 | 9:23 AM

It was 1991 and my first Christmas in my new home after my emotionally draining divorce. We lived in a depressed area. My family was 400 km (250 miles) away. I was struggling financially with a small business, helping in the community where I could, while nurturing my four-year-old who...

Read Post

It's Not Easy Dealing With The Holiday Scrooge At Work

(0) Comments | Posted December 12, 2016 | 12:10 PM

Susan was a fellow office manager. She was given a budget to decorate for Christmas. As she transformed our offices with green and tinsel, she also loudly voiced what a waste of time and money it was. To her, Christmas was about family -- not work. The daily snippy comments...

Read Post

A Guide To Surviving The Holiday Flu

(0) Comments | Posted December 7, 2016 | 11:13 AM

I still remember as a little girl while at school, I suddenly began to feel very poorly and almost passed out. When the school nurse took my temperature, she immediately called my father to come bring me home. By the time he got there, the cold compresses had had their...

Read Post

How We Unconsciously Damage Important Relationships

(0) Comments | Posted November 29, 2016 | 4:52 PM

I love walking around the lake near my home. There's this white-haired bearded man who looks like a Himalayan guru. Over the years, when we've crossed paths, we've walked around the lake to chitchat like old friends. We never think to ask each other's names, but we have the most...

Read Post

How To Handle Political Differences At The Dinner Table

(0) Comments | Posted November 23, 2016 | 6:00 AM

Growing up in Montreal, Quebec during the rise of a separatist political party in the 1970s gave me a front row seat to how families can be divided because of political differences. Every Sunday, after church, this division played out in my living room.

My military father believed in Canada's...

Read Post

4 Secrets To Making A Difficult Situation Better

(0) Comments | Posted November 14, 2016 | 2:55 PM

Anger or anxiety disables our thinking brain. We need to re-calibrate what we are thinking in order to reclaim our emotional balance. That being said, when someone is putting pressure on us or elevating our blood pressure, stepping back and approaching things differently can help improve the outcome.

Think of something that...

Read Post

Review, Release And Resonate Your Way To Success

(0) Comments | Posted November 8, 2016 | 3:33 PM

I just came back from a two-day think tank for forward-thinking business people. This experience gave me an opportunity to reflect on the people I've been hanging out with since deciding to dip my toe in the world of entrepreneurialism.

Besides laughing and socializing, we shared many personal stories of...

Read Post

Free Your Life And Career From Emotional Blackmail

(0) Comments | Posted November 2, 2016 | 3:06 PM

As a recovering doormat, I struggled with setting boundaries. But first, I needed to figure out when my boundaries were actually being crossed. When working as a counselor in mental health, I got a crash course on personality disorders. These disorders have a strong element of emotional blackmail to them...

Read Post

For A Lesson In Career Success, Look To The Humble Weeble

(0) Comments | Posted October 28, 2016 | 11:25 AM

rolypoly toy
Be the Weeble.

Years ago, as a single mom I was working very hard to reinvent myself with very few credentials to my name. My financial and emotional bank accounts were constantly being drained with demands and responsibilities. There were days where I would...

Read Post

How To Manage "Negative Neil" And "Debbie Downer"

(0) Comments | Posted October 21, 2016 | 1:42 PM

Oh no. You can hear them coming down the hall and are wishing you could hide under your desk. Being on a team project with them can feel like there's no escaping them. You know who I'm talking about: the nay-sayers and folks who seem to go around thinking there's...

Read Post

How To Support A Sexual Assault Survivor In The Workplace

(1) Comments | Posted October 17, 2016 | 12:22 PM

Having a self-avowed sexual predator running for US president is a huge trigger for survivors. During the 2nd presidential debate, rape hotline calls spiked.

Having been a counsellor and crisis interventionist, I have supported people who only began dealing with horrible experiences after a trigger in their...

Read Post

3 Reasons To Stop Being So Damn Collaborative

(0) Comments | Posted October 6, 2016 | 3:09 PM

When we think of the best teams, many people aim for collaboration as the most desirable trait in the members and the leaders. While a collaborative approach targets the best win/win scenario that everyone can hope for, there are times where leaders need to step away and adopt a more...

Read Post

Do They Know They're Being Aggressive?

(0) Comments | Posted September 23, 2016 | 3:05 PM

I'm currently taking a refresher course on dealing with aggressiveness in someone we want to have a relationship with. When someone tells me that they are chronically being treated aggressively, it is clear that people are not insisting on respect as the foundation of their communications. Often, because they don't...

Read Post

Talking About Suicide At Work Shouldn't Be Taboo

(0) Comments | Posted September 14, 2016 | 7:20 AM


Waiting for my job interview, I noticed a photo of a happy couple on the receptionist's desk. Clearly it was a picture of her with an attractive young man. I smiled and asked her if that was her sweetheart. She gently touched the...

Read Post

Secrets On How To Cool The Workplace Drama Queen

(0) Comments | Posted August 25, 2016 | 12:02 PM

Lisa called me to get some advice about a colleague named Wendy whom she called a drama queen. (Both names are pseudonyms.) She started pointing out several exchanges and I asked her to just describe the last one.

As Lisa described what...

Read Post