#Communication

Why Investing In Communications Training Matters

Monique Caissie | Posted 01.19.2017 | Canada Business
Monique Caissie

Increasing communication skills to improve collaboration can assist an organization to become more effective as well as successful. When your employees and leaders are getting along with each other, there are fewer misunderstandings, so, workplace frustration also becomes reduced.

The Medium Is The Message

Jeff Melanson | Posted 01.18.2017 | Canada Business
Jeff Melanson

As the famous Canadian media theorist, Marshall McLuhan, suggests "the medium is the message". While we most often apply this quote to communications or technology, I like to think of its application to the design of everything from city streets to textiles. I often wonder about the assumptions buried within various systems we have designed to develop, educate, work and live.

Secrets To Staying Calm When You Receive Unexpected Feedback

Monique Caissie | Posted 01.10.2017 | Canada Business
Monique Caissie

For some of us, when we are receiving feedback, it can put us in a state of panic. If you tend to be an anxious person, such as I once was, it is very easy to go to a dark place that makes you feel bad. Over the years, I have learned to not only accept feedback, but welcome it.

7 Public Relations Tips That Will Help Your Company In 2017

Todd Hauptman | Posted 01.06.2017 | Canada Business
Todd Hauptman

A fresh year is upon us with new opportunities and challenges in all areas of your life. One such vital area is public relations for your organization.

It's Only The 'Post-Truth' Era If We Let It Be

Sol Chrom | Posted 12.15.2016 | Canada Living
Sol Chrom

It just requires commitment. To what? To the values I've been advocating all along: open-mindedness, skepticism and critical thinking. When so much is invested in robbing us of our ability or desire to do so, resolving to think critically is the most effective means of resistance there is. Hell, it's practically revolutionary.

What Knowledge Of How Trees Communicate Means For Forest Conservation

The Nature Conservancy of Canada | Posted 12.13.2016 | Canada Impact
The Nature Conservancy of Canada

A forest is an intricately linked ecosystem and Suzanne Simard, professor of forest ecology at the University of British Columbia's Department, goes one step further. She says forests represent an intelligence that is able to behave as though it's a single organism.

It's Not Easy Dealing With The Holiday Scrooge At Work

Monique Caissie | Posted 12.12.2016 | Canada Business
Monique Caissie

Susan was a fellow office manager. She was given a budget to decorate for Christmas. As she transformed our offices with green and tinsel, she also loudly voiced what a waste of time and money it was. She even complained about the lunch-time Christmas party on Christmas Eve when we could leave early. Oh, for crying out loud!

How We Unconsciously Damage Important Relationships

Monique Caissie | Posted 11.29.2016 | Canada Living
Monique Caissie

All of these lead to being inspired to set goals and take action - compare in order to set a healthy goal; compete to be the best leader at home or at work; and never be so comfortable that you become complacent.

The Secret To Great Communication Is Simple

Shannon Skinner | Posted 11.22.2016 | Canada Living
Shannon Skinner

Whether the relationship is personal or professional, communicating with people you care about is an art, kind of like dancing the Tango. Good communication takes practice and effort, but once you know the secret to great communication, you can have better, deeper and more meaningful connections.

Are Your Employees Ready To Face Clients?

Evan Thompson | Posted 11.16.2016 | Canada Business
Evan Thompson

Your clients may see you as the "go-to" person in your business. However, in order to keep your business robust you need to bring in new clients while making your existing clients more profitable to your business.

4 Secrets To Making A Difficult Situation Better

Monique Caissie | Posted 11.14.2016 | Canada Business
Monique Caissie

Anger or anxiety disables our thinking brain. We need to re-calibrate what we are thinking in order to reclaim our emotional balance. That being said, when someone is putting pressure on us or elevating our blood pressure, stepping back and approaching things differently can help improve the outcome.

Digital Transformation of Business and Communications - Part 4

Doug Bannister | Posted 11.09.2016 | Canada
Doug Bannister

As a business owner and communications industry veteran, Jean-Pierre Lacroix, President of Shikatani Lacroix, a Toronto-based branding and design agen...

Does Your Business Really 'Get' What Your Customers Expect Online?

Cody Green | Posted 10.17.2016 | Canada
Cody Green

There is little question that e-commerce is becoming more ingrained in the shopping habits of Canadian consumers. Yet in spite of the fact that 76 pe...

3 Reasons To Stop Being So Damn Collaborative

Monique Caissie | Posted 10.06.2016 | Canada Business
Monique Caissie

When we think of the best teams, many people aim for collaboration as the most desirable trait in the members and the leaders. While a collaborative approach targets the best win/win scenario that everyone can hope for, there are times where leaders need to step away and adopt a more directive stance.

Dogs Are As Smart As We Think They Are

Get Leashed Magazine | Posted 09.29.2016 | Canada Living
Get Leashed Magazine

Have you ever tried fooling a dog into getting excited for the wrong thing? Perhaps testing their instincts by offering something boring to the tune of a tasty treat? It turns out that while they may very well be excited by the amped up sound of your voice, they are most likely on to your trick.

Learning To Communicate With Your Teen

Marcia Sirota | Posted 09.28.2016 | Canada Parents
Marcia Sirota

Teens need to feel connected to their parents if they're going to open up to them, but it's harder these days for teens to connect. Social media makes it easier to be isolated and disconnected from parents and peers, as teens can opt to plug in to their technology and stay plugged in, rather than build real-life relationships.

How To Fire An Employee (The Right Way)

Evan Thompson | Posted 09.21.2016 | Canada Business
Evan Thompson

For most employers, firing an employee is not as easy as calling him or her into your office and telling them "things just aren't working out," giving them two week's salary, and asking them to vacate the premises within one hour. No two employment situations that lead to dismissal are the same because there are usually extenuating circumstances that are anything but routine. It is up to the manager to decide on the best course of action in each situation, never losing sight of what is fair, legal, and most ethical.

How To Prepare If You Sense You're About To Get Fired

Evan Thompson | Posted 09.08.2016 | Canada Business
Evan Thompson

Feeling like you are about to be fired can be one of the most stressful experiences you can face. It can stir up a range of emotions including fear, anger, low self-esteem, panic, loss of trust in others and self-pity, to name a few.

Hack Your Vocabulary: The New ABCs Of Business

Nancy A. Shenker | Posted 09.07.2016 | Canada
Nancy A. Shenker

What better way to start the back-to-school/back-to-work season? The new economy has given rise to a whole new language. Just when we thought we'd ma...

You Might Be A Princess At Work If...

Rhonda Scharf | Posted 09.02.2016 | Canada Business
Rhonda Scharf

You may be the one who is always making the new pot of coffee, unjamming the photocopier, replacing supplies, helping out in emergencies, always available (even when on vacation) and generally giving 100 per cent back to your organization and team. But there is always one princess who doesn't do any of that, doesn't feel even remotely guilty but seems to get the same rewards as you.

The Danger Of Jargon: How To Engage Clients' Trust

Monique Caissie | Posted 08.19.2016 | Canada Business
Monique Caissie

Do we talk over people's heads sometimes to get the upper hand? We've all heard the saying "bulls**t baffles brains". That saying may come to mind when we think about our dealings with fast talking salespeople.

What Honey Bees Taught Me About Running A Business

Suzanne Ma | Posted 08.18.2016 | Canada
Suzanne Ma

Bees are some of the hardest working creatures on the planet, and they're amazing team players who put the needs of the colony above those of individu...

Have You Lost Your Credibility At Work?

Rhonda Scharf | Posted 08.15.2016 | Canada Business
Rhonda Scharf

Credibility is one of those invisible skills that we have quite a bit of control over. It can affect every aspect of your life including your professional life. Luckily, there are many ways you can control your credibility.

Is That "Your" Problem?

Monique Caissie | Posted 08.12.2016 | Canada Business
Monique Caissie

Our egos, especially when we are feeling insecure in a new undertaking, can sabotage us. This can be exhausting if we are unaware that we are reacting to fear. Stepping back and taking stock of why we are reacting is a healthy first step. Then we need to implement some leadership habits.

Challenging Your Confidence And Taking It To The Bank

Monique Caissie | Posted 08.05.2016 | Canada
Monique Caissie

It was 1979 and fresh out of high school, she was excited to have her first real job in a bank so close to her house. Even though it was entry level, ...