Communication

The Danger Of Jargon: How To Engage Clients' Trust

Monique Caissie | Posted 08.19.2016 | Canada Business
Monique Caissie

Do we talk over people's heads sometimes to get the upper hand? We've all heard the saying "bulls**t baffles brains". That saying may come to mind when we think about our dealings with fast talking salespeople.

What Honey Bees Taught Me About Running A Business

Suzanne Ma | Posted 08.18.2016 | Canada
Suzanne Ma

Bees are some of the hardest working creatures on the planet, and they're amazing team players who put the needs of the colony above those of individu...

Have You Lost Your Credibility At Work?

Rhonda Scharf | Posted 08.15.2016 | Canada Business
Rhonda Scharf

Credibility is one of those invisible skills that we have quite a bit of control over. It can affect every aspect of your life including your professional life. Luckily, there are many ways you can control your credibility.

Is That "Your" Problem?

Monique Caissie | Posted 08.12.2016 | Canada Business
Monique Caissie

Our egos, especially when we are feeling insecure in a new undertaking, can sabotage us. This can be exhausting if we are unaware that we are reacting to fear. Stepping back and taking stock of why we are reacting is a healthy first step. Then we need to implement some leadership habits.

Challenging Your Confidence And Taking It To The Bank

Monique Caissie | Posted 08.05.2016 | Canada
Monique Caissie

It was 1979 and fresh out of high school, she was excited to have her first real job in a bank so close to her house. Even though it was entry level, ...

27 Signs You May Be A Doormat At Work

Monique Caissie | Posted 07.29.2016 | Canada Business
Monique Caissie

You are successful. People look to you to solve their problems. You love it! You've worked hard to get where you are. It's not just what you do that's great; it's also the type of person you try to be, every day. Then, someone comes along who undermines you, makes confusing passive-aggressive comments or just plain avoids responsibility. They break promises and have all types of excuses.

9 Ways To Get By When You Don't Speak A Word Of The Language

Sara Graham | Posted 07.25.2016 | Canada Travel
Sara Graham

I've been with an Italian for almost five years and I'm ashamed to admit my language skills are still tipping towards sub-par. His family, all based in the lovely Tuscan town of Piombino, speak no English at all and, while my ear has improved visit over visit, I imagined that I would be much further along by now.

6 First Impression Fails

Evan Thompson | Posted 07.20.2016 | Canada Business
Evan Thompson

You can't fight science and change neural signals generated by peoples' primitive brains that tell them whether they instantly like you, fear you, or just aren't sure about you. However, you can consciously manage the verbal and visual cues you send upon a first meeting that can turn the tide in your favour. Here's how.

For A Happier Relationship, Lead By Example

Natasha Koifman | Posted 07.12.2016 | Canada Living
Natasha Koifman

Don't wait for your partner to give you what you need. And don't waste your energy complaining. Instead, give HIM what YOU need and he'll demonstrate the same behaviour in return.

7 Body Language Mistakes You Should Keep Out Of The Office

Evan Thompson | Posted 07.06.2016 | Canada Living
Evan Thompson

When we meet someone for the first time, our primitive brain decides instantly whether the person is a potential ally, enemy or somewhere in between. Our minds are made up during the first critical seconds of visual contact. Too often, our instincts protect us unnecessarily by sending visual cues that say, "Stay away."

8 Ways To Manage Your Business With Smart Leadership Skills

Evan Thompson | Posted 06.22.2016 | Canada Business
Evan Thompson

Regardless of the scope or nature of your business or profession, your leadership skills will ultimately determine your success or failure. Leadership skills are based on a sound, personal vision or foundation. They invite others to support you in effectively communicating your vision, ideally to everyone's betterment.

The Power Of Female Leaders: Q&A With Jamilah Taib Murray

G(irls)20 | Posted 06.15.2016 | Canada Business
G(irls)20

Jamilah Taib Murray founded Sakto Corporation, one of Ottawa's foremost property development and management companies. She is a long-time philanthropist with a particular dedication to fostering education for women and children, and female empowerment through promoting participation and leadership skills building

Show Your Partner You Love Them (Through Spanking)

Pega Ren | Posted 06.15.2016 | Canada Living
Pega Ren

Wishing your lover would take a bit more control in the bedroom? Frustrated by his hesitation to be the boss while you happily submit? Don't know how to bring this up without embarrassment and possible disappointment? You are not alone!

Stellar Results With Soft Skills

Leah Morrigan | Posted 06.14.2016 | Canada
Leah Morrigan

Imagine what it would be like to feel confident and knowledgeable about the work you do because your boss keeps you well-informed about your job and t...

Do You See What I See?

Deri Latimer | Posted 06.10.2016 | Canada
Deri Latimer

Recently, I purchased a one year licence to use Zoom, a video conferencing service. I had experienced it prior to purchasing it and I liked the opport...

When The Going Gets Tough, The Tough Build Trust

Andrea Lekushoff | Posted 06.09.2016 | Canada Business
Andrea Lekushoff

It's a common experience among many communications professionals: after helping an organization build its brand reputation during good times, we often see our efforts unravel the moment an economic downturn hits and senior management decides to cut spending on brand communications. It's understandable. But it's also a mistake, since difficult times are exactly when an organization should remain visible and emphasize its brand.

6 Mistakes To Avoid When Dealing With A Major Merger Or Acquisition

Evan Thompson | Posted 06.08.2016 | Canada Business
Evan Thompson

Here are six common mistakes on the part of buyers and sellers that can lead to difficult or unsuccessful business acquisitions. #1: A lack of succes...

You're Being Judged. You Just Don't Know It

Mary Charleson | Posted 06.09.2016 | Canada Living
Mary Charleson

Dear 20-something, you're being judged. You just don't know it. You have somehow managed to graduate from high school, and in some cases college and university, without knowing how to use to, too and two. You mix up were, where and wear as well as there, their and they're. Notice how I said you're being judged? Not your being judged?

Millennial Foodies Hunger For A Non-Traditional Grocery Experience

Nick Cowling | Posted 05.19.2016 | Canada Business
Nick Cowling

This generation is paving the way for both small and large grocery chains and independent stores to diversify what's in-store and the overall experience grocery stores provide. Remember, this is a generation that puts great emphasis on experiences, especially ones that truly resonate with them.

Why Soft Skills Beat Hard Skills In Business

Evan Thompson | Posted 05.11.2016 | Canada Business
Evan Thompson

For those climbing the organizational ladder (and others already at the top) the ability to earn the trust and loyalty of colleagues, clients, and prospects through exceptional soft skills now tops the value of technical expertise as the hunt for prospective leaders continues.

Why "The Donald's" Tuesday Night Speech Should Change Your Life

Mary Donohue | Posted 05.06.2016 | Canada Living
Mary Donohue

Whether you love him or hate him, Trump wins because he is a great communicator. And you can learn from that and apply it to your own life.

3 Things You Need To Know About Generation Z

Mary Donohue | Posted 04.27.2016 | Canada Business
Mary Donohue

If you are hiring summer students, have teenagers slouching around the house, or you are a forward-thinking CEO, you are spending some time thinking about Gen Z. The follow-on generation to the Millennials is something of an unknown to most. The biggest question: how they are going to perform in the workforce?

Millennials Need Credit (But Don't Have It)

Nick Cowling | Posted 04.22.2016 | Canada Business
Nick Cowling

Stats show that millennials prefer to use debit cards to credit cards for their purchases. Millennials are the first generation to grow up with debit cards, which may explain this pattern. Several findings prove that this generation isn't fond of credit products. The reasons for this may be many, but the top may be controlling spending and fear of debt. This lack and hesitance to use a credit card among millennials is causing them more harm than good in the long run.

Decide Now Who Will Delete Your Digital Ghost When You Die

Judy Mann | Posted 04.20.2016 | Canada Living
Judy Mann

I lost someone very special to me to cancer. It was a short battle -- it ended just four months after her diagnosis and just slightly more than six months after she was off sick from work. Then, a few months later a notification popped up on my LinkedIn.

5 Tools That Helped Me Survive A Workplace Bully

Monique Caissie | Posted 04.13.2016 | Canada Living
Monique Caissie

Having worked in mental health, I've seen the other kinds of scars. Unfortunately, I've also been victim to them myself. Years ago, I worked at a children's charity. The executive director (ED) verbally abused staff. The first time I heard her scream, I thought she was injured and ran into her office. I was shocked when I realized screaming was her way of asking for a file.