In today's world of fast paced communication, it is helpful to go back to basics and try to remember how our elders communicated back in the day. Communication is the critical factor in any good relationship and communicating effectively with the elderly can smooth many a rocky and frustrating relationship.
I stopped journalling because I got online. I don't think that's a bad thing, but I am realizing that reconnecting, thinking how to package myself and my experiences in a palatable way, and "making memories" is getting in the way of actually living them. That is the one thing that today's technology has taught me. I may be able to get information and companionship instantly, but it doesn't mean that I should.
Unfortunately, what tends to happen is that when they get triggered and react, we respond in kind. And it gets ugly. Welcome to the human race. In an ideal world, we all strive to staying rational when confronting, or confronted by, a difficult person, especially in the workplace. Here are five strategies that come in handy especially if your boss "goes medieval" on you.
Last week's Summer Solstice marked the time of year when the sun reaches its most northern position, resulting in our longest days with the most sunlight we'll experience all year. It's also the halfway mark in our calendar year -- midsummer -- making it a perfect time to check in on those resolutions we made way back in the short, dark days of January.
One of my favourite self-help-style books and one that I still think about every day is the The 5 Languages of Love. The book made me reflect on how I express love to those in my life, but also on all the ways people tell me that they love me too. After all, isn't it sad to think that people are telling us they love us in ways we're too "deaf" to hear?!
In a time where anyone with a smartphone can become a news aggregator or citizen journalist, corporations appear to following suit, and are coming down with a serious lack of continuity in their communications. I'm talking about how understanding what some companies are trying to stand for these days has become an impossible task.
I remember meeting an executive at a corporate reception a couple of years ago who was bemoaning the fact that he's just too busy to deal with what he called "the niceties" of peer-to-peer communication. According to him, there just aren't enough hours in the day to swap insignificant comments of courtesy. When he said, "I wish people would just get to the point" it struck such a chord in me that I Tweeted about it, suggesting that maybe he's missing the point:
As a marketing professional, there is nothing I hate more than receiving any form of communication (email, Web experience, social media, mobile, whatever) and not see an obvious place where I can either opt out of the communication or protect how much information is being captured. As a consumer, I probably hate it more.
Yahoo's CEO Marissa Mayer feels that without physical interaction in the workplace, employees are missing out on important collaborative experiences and more importantly, the company is missing out on new ideas that spring from the collaborative process. What Mayer is missing with her edict is the fact that bringing people physically together does not solve the communication or ultimately collaboration problem. Collaboration leads to innovation. Without innovation, every company, small and large, from tech to manufacturing, will not survive the next century.
Vulnerability is a business skill that every leader should consider in good times and bad. It's not weak. It takes greater strength to recognize and acknowledge criticism than to will it away. It's not submissive. It's about taking responsibility and being accountable. It's not being afraid to make tough decisions. It's about recognizing the impact of them.
All too often, marketers of all industries will look at one piece of measurement and decide whether a campaign was successful or not. If sales are up, the campaign worked; if sales didn't move, the campaign flopped. But how can you measure the success of each of the campaign's elements? How can you make sure you're getting the most bang out of each of your marketing bucks?
A collective identity is the organizational DNA that gives people a common sense of culture and belonging, and allows them to feel that they are part of something bigger than themselves. It's one of the reasons why we hear so many people say they love their company or profession and talk about it as a lifestyle. As the next generation moves into the workplace, a generation that is more connected through social media than any other, here are a few tips for corporate leaders to develop and foster a collective identity in their organizations.
I don't believe "balance" is a matter of compartmentalizing work and life, but of making the two integrate seamlessly. And while many find that technology is one of the major things hindering their work-life balance, for me it's a major tool in enabling a healthy work-life integration. If you're struggling to maintain relationships throughout your busy days, or over a long distance, here are some of my favourite things to do.