Communication

Businesses Should Bow to Creator Culture

Carlos de Torres | Posted 04.17.2014 | Canada
Carlos de Torres

Providing the resources and platforms for consumers to create has become an embedded part of how people consume. Organizations, no matter the industry, cannot ignore the importance of collaboration and co-creation. We are no longer the experts who can dictate what people want. We are now the apprentices to a very large population of mentors.

Five Easy Steps to Discovering Your Personal Brand

Bobby Umar | Posted 03.28.2014 | Canada
Bobby Umar

Words can be a powerful expression. So too can a personal brand be a powerful beacon for you and others. But most of all, each of you can be a leader. You just need to know who you are, know what you want and then ultimately make that positive impact with your brand, your promise and your legacy.

How Cheaters Can Get Themselves Caught

University of Toronto News | Posted 04.07.2014 | Canada Living
University of Toronto News

Researchers found there are two independent channels working together to enhance our engagement with these sudden looks. Without the movement, the gaze would not be as powerful. And the movement alone would not elicit the same response.

Millenials, Communication and the Curse of Social Media

Ken Rabow | Posted 03.10.2014 | Canada Living
Ken Rabow

So, my iPhone 5 went on the fritz. I called AppleCare and got a really professional, organized, thoughtful millennial who helped me. We did a diagn...

5 Ways to Communicate Better with Your Elderly Parents

Eva Zatrak | Posted 02.19.2014 | Canada Living
Eva Zatrak

In today's world of fast paced communication, it is helpful to go back to basics and try to remember how our elders communicated back in the day. Communication is the critical factor in any good relationship and communicating effectively with the elderly can smooth many a rocky and frustrating relationship.

Just Because I Can Live My Whole Life Online Doesn't Mean I Should

Elizabeth Hawksworth | Posted 02.17.2014 | Canada Living
Elizabeth Hawksworth

I stopped journalling because I got online. I don't think that's a bad thing, but I am realizing that reconnecting, thinking how to package myself and my experiences in a palatable way, and "making memories" is getting in the way of actually living them. That is the one thing that today's technology has taught me. I may be able to get information and companionship instantly, but it doesn't mean that I should.

Civility at Work Is Over, But Productivity Is Through the Roof!

r/ally | Posted 12.11.2013 | Canada Business
r/ally

We may be institutionalizing rudeness, but increasingly it's the only productive way to work. Time to get past our misgivings about being rude and determine the proper etiquette of managing multiple conversations, on multiple devices all at once.

A Question of Identity and Communication

Rabbi Ben Hecht | Posted 12.03.2013 | Canada
Rabbi Ben Hecht

The controversy in Quebec over religious apparel has reminded me of my very first entry on Huffington Post. In This Kippa Doesn't Mean What You Think ...

Five Strategies for Dealing With Difficult People

Tanya Raheel | Posted 11.30.2013 | Canada Living
Tanya Raheel

Unfortunately, what tends to happen is that when they get triggered and react, we respond in kind. And it gets ugly. Welcome to the human race. In an ideal world, we all strive to staying rational when confronting, or confronted by, a difficult person, especially in the workplace. Here are five strategies that come in handy especially if your boss "goes medieval" on you.

Corporate Conundrum: To Text or not to Text?

Sue Jacques | Posted 11.24.2013 | Canada Alberta
Sue Jacques

Welcome to Corporate Conundrums, a weekly column providing practical advice for readers who need help dealing with workplace challenges. From handling incivility and unprofessionalism to learning how to how to work with a jerk, no topic is off-limits.

How to Communicate Yourself to Businesses

Kelsey Ramsden | Posted 11.24.2013 | Canada
Kelsey Ramsden

Connecting with people is a gift of mine. Pretty bold opening statement. I re-visit it to say that connecting with a certain type of person is a gift...

What to Know Before Starting Business in Canada

Nick Cowling | Posted 11.05.2013 | Canada Business
Nick Cowling

There's been an onslaught of ink surrounding Verizon's potential entry to Canada and, more recently, the cellular giant's indifference. With this in mind, I'd like to share some communications principles I've used to help American companies come to the Great White North.

How PR Is Extending Its Reach

Nick Cowling | Posted 09.16.2013 | Canada Business
Nick Cowling

The most common mistake companies make when engaging public relations in the marketing mix is trying to use it as a blunt instrument to simply sell to an audience. I want to issue a wakeup call on how to effectively use PR in a time where it's becoming increasingly more valuable.

A Midsummer Check-In on My 2013 Resolutions

Natasha Koifman | Posted 08.27.2013 | Canada
Natasha Koifman

Last week's Summer Solstice marked the time of year when the sun reaches its most northern position, resulting in our longest days with the most sunlight we'll experience all year. It's also the halfway mark in our calendar year -- midsummer -- making it a perfect time to check in on those resolutions we made way back in the short, dark days of January.

Learning to Hear All the Ways People Say "I Love You"

Natasha Koifman | Posted 08.14.2013 | Canada Living
Natasha Koifman

One of my favourite self-help-style books and one that I still think about every day is the The 5 Languages of Love. The book made me reflect on how I express love to those in my life, but also on all the ways people tell me that they love me too. After all, isn't it sad to think that people are telling us they love us in ways we're too "deaf" to hear?!

Do You Suffer From Corporate Attention Deficit Disorder?

Nick Cowling | Posted 06.25.2013 | Canada Business
Nick Cowling

In a time where anyone with a smartphone can become a news aggregator or citizen journalist, corporations appear to following suit, and are coming down with a serious lack of continuity in their communications. I'm talking about how understanding what some companies are trying to stand for these days has become an impossible task.

Has Politeness Become Passé?

Sue Jacques | Posted 06.22.2013 | Canada Alberta
Sue Jacques

I remember meeting an executive at a corporate reception a couple of years ago who was bemoaning the fact that he's just too busy to deal with what he called "the niceties" of peer-to-peer communication. According to him, there just aren't enough hours in the day to swap insignificant comments of courtesy. When he said, "I wish people would just get to the point" it struck such a chord in me that I Tweeted about it, suggesting that maybe he's missing the point:

What's Worse Than an Attack Ad? A Syrupy Sweet One

Gerry Nicholls | Posted 06.18.2013 | Canada Politics
Gerry Nicholls

To my mind, there's actually something much worse than a nasty negative attack ad, and that's a saccharine, upbeat positive ad. To me this is worse than coarsening culture, it's dulling culture, it's taking what should be an exciting rough and tumble debate and turning it into a boring syrupy goo.

The Problem With Allowing Consumers to Opt Out

Mitch Joel | Posted 06.15.2013 | Canada Business
Mitch Joel

As a marketing professional, there is nothing I hate more than receiving any form of communication (email, Web experience, social media, mobile, whatever) and not see an obvious place where I can either opt out of the communication or protect how much information is being captured. As a consumer, I probably hate it more.

What Marissa Mayer Could Learn About Collaboration

Rick Lash | Posted 05.01.2013 | Canada Business
Rick Lash

Yahoo's CEO Marissa Mayer feels that without physical interaction in the workplace, employees are missing out on important collaborative experiences and more importantly, the company is missing out on new ideas that spring from the collaborative process. What Mayer is missing with her edict is the fact that bringing people physically together does not solve the communication or ultimately collaboration problem. Collaboration leads to innovation. Without innovation, every company, small and large, from tech to manufacturing, will not survive the next century.

What Happened to Integrity Among Leaders?

Dr. Curtis L. Odom | Posted 04.09.2013 | Canada Business
Dr. Curtis L. Odom

We have created a political system bent on sound bites and quick hitting verbal assaults. We like the one-liner and a good zinger. But as leaders, this is not realistic. We need people to stand up for integrity. Without it, there is no trust, and without trust there is no real communication.

Talk to Your Partner About Sex...and Reap the Benefits

Christine Hart | Posted 03.16.2013 | Canada Living
Christine Hart

For years, I have been perplexed by how rarely we discuss sex with our partners. I recognize these conversations are not easy for many people. When egos are exposed, you need an even blend of vulnerability and humour but most importantly love and respect for each other.

Do You T.H.I.N.K. Before You Speak?

Deri Latimer | Posted 01.29.2013 | Canada Business
Deri Latimer

Many people do not realize that there are some cardinal rules of giving and receiving feedback. Many years ago, I developed an acronym for a client who asked me to provide a keynote for their leadership team on Effective Feedback. It goes like this.

Why Businesses Should Become More Vulnerable

Nick Cowling | Posted 12.24.2012 | Canada Business
Nick Cowling

Vulnerability is a business skill that every leader should consider in good times and bad. It's not weak. It takes greater strength to recognize and acknowledge criticism than to will it away. It's not submissive. It's about taking responsibility and being accountable. It's not being afraid to make tough decisions. It's about recognizing the impact of them.

How to Get the Most Bang for Your Marketing Buck

Nick Cowling | Posted 12.08.2012 | Canada Business
Nick Cowling

All too often, marketers of all industries will look at one piece of measurement and decide whether a campaign was successful or not. If sales are up, the campaign worked; if sales didn't move, the campaign flopped. But how can you measure the success of each of the campaign's elements? How can you make sure you're getting the most bang out of each of your marketing bucks?