How to Make Your Sales Team More Proactive

Evan Thompson | Posted 10.01.2015 | Canada Business
Evan Thompson

As competition grows, sales become more complex and digital technology replaces traditional relationship-building. It can be challenging for some sales professionals to break through. Successful professionals stay ahead of the competition through constant self-education, they make the most of their network to win referrals and make new connections while remaining positive and proactive.

Does Your Communication Style Stink?

Rhonda Scharf | Posted 09.25.2015 | Canada Business
Rhonda Scharf

Last week I met Ani at a workshop I was giving. Ani is a very direct communicator and she feels strongly that her own blunt style of communication is best. She has no intention of changing her style and, in fact, has many reasons why she won't change.

What Each Party Leader's Communication Style Says About Them

Evan Thompson | Posted 09.17.2015 | Canada Politics
Evan Thompson

We are in the midst of the most closely contested (and lengthy) political campaign our country has seen in decades. The question every voter asks about any politician is: "Are they for real?" Many judge solely on each communication style and how they appear physically versus their beliefs on complex issues or even track record.

8 Reasons to Keep Politics Out of Business

Evan Thompson | Posted 09.02.2015 | Canada Business
Evan Thompson

Three widely acknowledged conversational no-fly zones at business or social gatherings are religion, politics and sex. To venture into any of these potentially volatile spaces is to risk triggering a difference in opinion or, worse, an argument with those you are attempting to build a new business relationship with.

Is Ghosting an Appropriate Way to End a Relationship?

Marcia Sirota | Posted 08.24.2015 | Canada Living
Marcia Sirota

In this era of being super-connected through our technology, the most shocking thing we can do today is to totally disconnect from another person. It's impossible to know why Charlize chose ghosting as her way of dealing with Sean, or even if that's actually what she did, but it makes me think about the whole idea of making a clean break from someone in a world that's all about connectivity.

12 Tips for Talking to Your Kids About sex

Alyson Jones | Posted 08.13.2015 | Canada Parents
Alyson Jones

This well-intentioned and much dreaded talk can quickly become complex, complicated and extremely awkward. Parents often avoid the topic, or approach it as if it is an item on the "to do list" that must be done as quickly as possible and then checked off.

4 Ways to Help Everyone Find Their Inner Scientist

Dr. Imogen Coe | Posted 08.28.2015 | Canada Living
Dr. Imogen Coe

Everyone has a budding inner scientist with natural curiosity about the world. Science offers a way to find answers to the questions we had as kids and may still have as adults. Helping kids nurture their inner scientist and encouraging them to develop the skills needed to investigate and understand the world around them will help them become scientifically literate adults.

5 Ways to Motivate Your Team to Succeed

Evan Thompson | Posted 08.05.2015 | Canada Business
Evan Thompson

Successfully motivating business teams has been so frequently compared to coaching a winning sports team that I thought twice about using the popular sports metaphor in this post. But business success is driven by a united team whose members respect one another and recognize that each has very different roles -- and strengths.

It's Called NetWORK For a Reason

Kathy Buckworth | Posted 07.29.2015 | Canada Business
Kathy Buckworth

"I'll just text them." The key word in this sentence is the word "just." Texting is a terrific way for your tween to ask you for a ride from a frien...

Is Social Media Making You Soulless?

Natasha Koifman | Posted 07.24.2015 | Canada Living
Natasha Koifman

We don't need an official study to tell us that digital media affects our relationships, although there are many. When we're online 24/7, it's pretty clear that it's going to influence our offline lives too. Digital media is creating a huge disconnect between us that's not going away.

Good Communication Can Prevent a Breakup

Marcia Sirota | Posted 07.23.2015 | Canada Living
Marcia Sirota

We make three fundamental mistakes around communication that can really jeopardize an otherwise viable relationship, and there are three important communication skills that can make the difference between an unhappy break-up and an ongoing, happy relationship.

Great Interpersonal Skills Can Be Learned

Evan Thompson | Posted 07.22.2015 | Canada Business
Evan Thompson

If you feel you just don't have that gift of natural connection, don't worry. Great interpersonal skills can be learned. You can become aware of others and engage them more naturally and easily than you think. You first need to get over your belief that you're "just not a people person" and that it's not your responsibility to foster teamwork -- just results.

Are Businesses Ready for True Reinvention?

Hessie Jones | Posted 07.06.2015 | Canada Business
Hessie Jones

The organization, at large, will eventually need to wake up and realize the very structures that have lasted for decades are inhibiting them and stifling their ability to effectively understand and pay attention to their customers. This is what the market demands. Yet, companies continue to operate under the guise that what's worked for decades can and will subsist.

How to Prepare for Your Company's Next Crisis

Andrea Lekushoff | Posted 06.26.2015 | Canada Business
Andrea Lekushoff

It's not just the rise of the Internet that has changed the way we communicate; the evolution of social media has fundamentally altered the way companies respond to crisis.The power of social media makes it harder to control the conversation.

How Offering Shorter Summer Hours Can Increase Productivity

Evan Thompson | Posted 06.24.2015 | Canada Business
Evan Thompson

The concept of summer hours first became popular in New York as the week wound down to ease rush hour Friday traffic flows out of town during sweltering summer days. Why wait until Saturday morning when you could leave your desk at noon on Friday, or even earlier?

5 Ways to Stop Yourself From Interrupting People

Rhonda Scharf | Posted 06.22.2015 | Canada Living
Rhonda Scharf

I admit I have a very bad habit that is incredibly annoying. OK, so I have many annoying habits. But today I'll talk about just one: I cut people off when they're speaking. I don't intend to be rude; I just seem to think that I know where the other person is going and that I can get there faster.

We Must Let Go of Our Fear of Rejection

Marcia Sirota | Posted 06.16.2015 | Canada Living
Marcia Sirota

Human beings are communal animals. We thrive when we're connected; when we feel a sense of belonging and interdependence. We hate the idea of rejection because it plays on our primal fears of being alone and perhaps unable to fend for ourselves.

Are We Pushing Innovation in Communication Too Far?

Evan Thompson | Posted 05.27.2015 | Canada Business
Evan Thompson

Rapid innovation in communication has led to a communications crisis, fueled by the obstacles that create a challenge for professionals when trying to build both business and personal relationships. These obstacles include short attention spans and a need to interrupt to move a conversation along.

Do Your Children Listen to You?

Kathy Buckworth | Posted 05.27.2015 | Canada Parents
Kathy Buckworth

"You're lucky your kids listen to you." As she said this to me, I had to think about what my appropriate reaction should be. It could go a couple of ways. First of all, I'm not entirely convinced that my children listen to me when I'm regaling them with stories of my work day.

Six Steps to Becoming a Hero to Your Children

Alyson Jones | Posted 06.21.2015 | Canada Living
Alyson Jones

The problem for many parents is that they want to become friends with their children, rather than heroes. Our children do not need more friends, and they certainly do not need their parents competing with their friends for their attention. But as a hero, you can find a way to transform challenge into growth.

Do You Sound Credible?

Rhonda Scharf | Posted 06.19.2015 | Canada Living
Rhonda Scharf

I've had a recent attraction to all the Law & Order-type shows that seem to be on television right now. I like to pretend I am the investigator; I pay...

How I Fixed My Foot-in-Mouth Moment

Rhonda Scharf | Posted 06.12.2015 | Canada Living
Rhonda Scharf

Sometimes all we need to do is wait for the entire message to make it to our brain before we share what is on our mind. However, sometimes we aren't that patient and when we mess up, we must own the misunderstanding and we must fix it. Then, don't do it again!

The Do's and Don'ts of Following Up on a Business Pitch

Evan Thompson | Posted 05.18.2015 | Canada Business
Evan Thompson

The pitch you spent days or weeks preparing for is over. You think you made a good impression. After scanning the room and looking for feedback from your prospective clients, you get no sense of whether you have won the business.Thank them for their time, shake hands and make a decisive but gracious exit. The real test begins.

Learning to Fight Fair Can Bring You Closer Together

Alyson Jones | Posted 04.29.2015 | Canada Living
Alyson Jones

This is your journey and your lesson and if you miss this information you will remain unaware. Do not be too proud to apologize, as an authentic apology can liberate everyone involved. This is the opportunity for conflict to become the vehicle for a deeper and richer relationship.

7 Common Mistakes Couples Make On Valentine's Day

Jacqueline Whitmore | Posted 04.11.2015 | Canada Living
Jacqueline Whitmore

We don't see it much these days, but chivalry still matters, especially in the beginning stages of a relationship. It's always nice if a man opens the door for his date, offers his jacket on a chilly night, pulls out her chair, picks up the tab, and walks his date to the door and gives her a gentle kiss on the cheek (with no other expectations).