Communication

Cancer Research Needs Collaboration, Not Competition

Adam Garone | Posted 02.04.2016 | Canada Impact
Adam Garone

Collaboration itself is not a new word, but for the world of cancer research it's an innovative approach. My view is that we need to collaborate to maximize investment and increase research capabilities. Personal interests such as profit, competition, rivalry or recognition need to be put aside.

Superficial Small Talk Is Step One To Creating Intimacy

Marcia Sirota | Posted 01.25.2016 | Canada Living
Marcia Sirota

It's been my experience, on a personal and professional level, that for real connections to happen, we need to move slowly in our process of opening up. I understand Mr. Boomer's frustration with the unending stream of platitudes he was encountering, but I don't think that going to the other extreme is the answer.

7 Ways Over-Exceeding Client Expectations Can Backfire

Evan Thompson | Posted 01.20.2016 | Canada Business
Evan Thompson

In your ongoing attempts to win a client's trust by providing value that exceeds their expectations in any economic environment, you could be lowering your value in their eyes and hurting your business. Many issues can arise when you overwhelm a client with out-of-the-park service they are not expecting -- or paying for.

Managing Their Expectations

Monique Caissie | Posted 01.15.2016 | Canada
Monique Caissie

I was consulting for a luxury car dealership not knowing what to expect. I'm one of those people who think "just get me from point A to point B - fan...

5 Signs You Should Fire Your Client

Evan Thompson | Posted 01.06.2016 | Canada Business
Evan Thompson

The stress generated by unhealthy client relationships may eventually cause you to question your ability to run a business. If you don't value your skills, you may lose your resilience in the face of undue criticism, which can make you more vulnerable to being exploited.

This Year, Leave Your Office Worries At The Front Door

Rhonda Scharf | Posted 12.31.2015 | Canada Living
Rhonda Scharf

Think back to the last time you arrived home and told your family you'd had a bad day. You probably expected them to cut you some slack, and perhaps forgive you for being in a bad mood. Why do we do that? Why do we behave the worst with the people we love the most?

Focus On Little Changes For Long-Term Success In 2016

Julie Rusciolelli | Posted 12.30.2015 | Canada Living
Julie Rusciolelli

There are many theories for why resolutions don't work, but most boil down to two reasons: we try to change too much at once and our resolutions are too big to tackle, so we give up. We give up far too easily. In fact, it's the little incremental changes we make that truly add up to monumental gains .

How To Say No To Well-Intentioned But Bad Referrals

Evan Thompson | Posted 12.11.2015 | Canada Business
Evan Thompson

Good referrals are the lifeblood of any business. We work hard to earn referrals from those we trust and are usually grateful when we receive them. Despite their best intentions, friends, colleagues, and clients (your advocates) sometimes refer us people we either aren't suited to help, or simply don't like.

Tips For Conquering Social Anxiety At Holiday Events

Rhonda Scharf | Posted 12.10.2015 | Canada Living
Rhonda Scharf

Does the thought of going to this year's holiday party make you uncomfortable? Do you prefer to avoid those social outings where you don't know anyone (or not everyone)? According to the New York Times, 40 to 75 per cent of people suffer from social anxiety. In fact, it's the number one social fear.

How To Talk About Sex With Your Partner

Lyba Spring | Posted 12.02.2015 | Canada Living
Lyba Spring

Whether it's a one-time thing or a long-term committed relationship, there are three prerequisites to any sexual activity: consent, safety and pleasure. There is no way around it: communication is key. For some people, this feels entirely natural; for others, they'd rather visit the dentist.

How To Communicate And Be Heard

Evan Thompson | Posted 11.25.2015 | Canada Business
Evan Thompson

Our message gets through only when we understand with whom we are communicating and their needs, the urgency of the message, and the desired next steps our message will trigger.

Millennials Don't Heart Your Company's Basic Technology

Dave Borrelli | Posted 11.10.2015 | Canada Business
Dave Borrelli

Technology is not a nice-to-have for the millennial generation; it's a deal breaker. And considering that by 2030 75 per cent of the workforce will be millennials, it's something to take seriously. Millennials' technology expectations, coupled by their social media, mobile computing and app usage, are spreading into the workplace.

What Are The Qualities Of Great Sex?

Lyba Spring | Posted 11.09.2015 | Canada Living
Lyba Spring

A wonderful piece of research asked an eclectic group of participants about the qualities of great sex. I had jotted down the list of the common themes that emerged, tucked it away and then forgotten where I'd seen it. You may want to compare my take on these themes with the original research.

What Brands Can Learn From James Bond

Julie Rusciolelli | Posted 11.06.2015 | Canada Business
Julie Rusciolelli

Producer Albert R. Broccoli figured out how to make a ton of gold bullion and keep people coming back 50 years later, despite repackaging the lead a number of times. Agent 007 can teach us a few things about brand eminence and brand longevity.

5 Tips to Improve Your Emotional Fitness

Alyson Jones | Posted 10.22.2015 | Canada Living
Alyson Jones

Counselling should push you and test your limits, and help you understand your strengths and vulnerabilities. It may be uncomfortable and exhausting at times, but in the same way a good work out feels good physically, a good psychological workout can be deeply, emotionally satisfying.

How to Make Your Sales Team More Proactive

Evan Thompson | Posted 10.01.2015 | Canada Business
Evan Thompson

As competition grows, sales become more complex and digital technology replaces traditional relationship-building. It can be challenging for some sales professionals to break through. Successful professionals stay ahead of the competition through constant self-education, they make the most of their network to win referrals and make new connections while remaining positive and proactive.

Does Your Communication Style Stink?

Rhonda Scharf | Posted 09.25.2015 | Canada Business
Rhonda Scharf

Last week I met Ani at a workshop I was giving. Ani is a very direct communicator and she feels strongly that her own blunt style of communication is best. She has no intention of changing her style and, in fact, has many reasons why she won't change.

What Each Party Leader's Communication Style Says About Them

Evan Thompson | Posted 09.17.2015 | Canada Politics
Evan Thompson

We are in the midst of the most closely contested (and lengthy) political campaign our country has seen in decades. The question every voter asks about any politician is: "Are they for real?" Many judge solely on each communication style and how they appear physically versus their beliefs on complex issues or even track record.

8 Reasons to Keep Politics Out of Business

Evan Thompson | Posted 09.02.2015 | Canada Business
Evan Thompson

Three widely acknowledged conversational no-fly zones at business or social gatherings are religion, politics and sex. To venture into any of these potentially volatile spaces is to risk triggering a difference in opinion or, worse, an argument with those you are attempting to build a new business relationship with.

Is Ghosting an Appropriate Way to End a Relationship?

Marcia Sirota | Posted 08.24.2015 | Canada Living
Marcia Sirota

In this era of being super-connected through our technology, the most shocking thing we can do today is to totally disconnect from another person. It's impossible to know why Charlize chose ghosting as her way of dealing with Sean, or even if that's actually what she did, but it makes me think about the whole idea of making a clean break from someone in a world that's all about connectivity.

12 Tips for Talking to Your Kids About sex

Alyson Jones | Posted 08.13.2015 | Canada Parents
Alyson Jones

This well-intentioned and much dreaded talk can quickly become complex, complicated and extremely awkward. Parents often avoid the topic, or approach it as if it is an item on the "to do list" that must be done as quickly as possible and then checked off.

4 Ways to Help Everyone Find Their Inner Scientist

Dr. Imogen Coe | Posted 08.28.2015 | Canada Living
Dr. Imogen Coe

Everyone has a budding inner scientist with natural curiosity about the world. Science offers a way to find answers to the questions we had as kids and may still have as adults. Helping kids nurture their inner scientist and encouraging them to develop the skills needed to investigate and understand the world around them will help them become scientifically literate adults.

5 Ways to Motivate Your Team to Succeed

Evan Thompson | Posted 08.05.2015 | Canada Business
Evan Thompson

Successfully motivating business teams has been so frequently compared to coaching a winning sports team that I thought twice about using the popular sports metaphor in this post. But business success is driven by a united team whose members respect one another and recognize that each has very different roles -- and strengths.

It's Called NetWORK For a Reason

Kathy Buckworth | Posted 07.29.2015 | Canada Business
Kathy Buckworth

"I'll just text them." The key word in this sentence is the word "just." Texting is a terrific way for your tween to ask you for a ride from a frien...

Is Social Media Making You Soulless?

Natasha Koifman | Posted 07.24.2015 | Canada Living
Natasha Koifman

We don't need an official study to tell us that digital media affects our relationships, although there are many. When we're online 24/7, it's pretty clear that it's going to influence our offline lives too. Digital media is creating a huge disconnect between us that's not going away.