Consumer Protection

Budget 2014 Struck a Blow to Small Business

While the Conservatives like to talk a big game, Canada's SMEs have received very little attention from the Harper government. Instead, when it comes to making policy, the Conservatives have made their priorities clear: they're on the side of Bay Street -- not Main Street.
Brand New Images via Getty Images

Will Your Credit Card Company Protect Against Fraud? Check Again

Many Canadians remain concerned about the security of e-commerce transactions. To combat this perception, credit card companies have publicized their commitment to zero-liability policies. That's why it is very alarming that many consumers are finding that financial institutions are now refusing to honour their own, self-promoted zero liability policies in situations where the card has been compromised.

Conservative "Consumer Focus" More Spin Than Substance

Canadians continue to struggle with job security, stagnant wages and skyrocketing costs for essential goods. Household debt is at a record 166 per cent of disposable income; and with two-thirds of Canadians living paycheque-to-paycheque, family budgets are stretched to the breaking point. In a country as prosperous as ours it is unacceptable -- and entirely avoidable -- that so many hardworking Canadians find themselves living from hand to mouth. New Democrats recognize that the government can, and must, take action to alleviate this financial strain. Strong, consumer-focused policies like the NDP has proposed for many years are a good first step.
CP

If You're a Consumer (and You Are) the Government's Ignoring You

Regrettably, when it comes to government policy, the interests of consumers are often neglected. If governments are interested in what's best for consumers, here's a simple suggestion: stop favouring existing producers and players, be they government-owned corporations or private sector corporations. If governments wish to actually favour the average consumer, they must abandon their habit of protecting existing cartels, producers and vested status quo interests, over the more invisible but most important interest: the consumer.
AP

Behavioural Advertising: Who's Watching You?

How would you feel if mall security cameras didn't simply monitoring you for stealing, but instead kept tabs on the specific brands, styles, colours and sizes of clothes you tried on, the magazines you leafed through at newsstands, what you ordered from the food court, and everything you actually bought during your visit?