Consumer Protection

2016 Is The Year Of The Recall – And It's Not Over Yet

David Leonhardt | Posted 10.11.2016 | Canada Living
David Leonhardt

Could 2016 be remembered as the Year of the Recall? A couple weeks ago, we learned of the biggest automotive recall ever. As of September 28, it included 34 million U.S. vehicles and another 7 million elsewhere, many of them in Canada.

Budget 2014 Struck a Blow to Small Business

Glenn Thibeault | Posted 06.17.2014 | Canada Business
Glenn Thibeault

While the Conservatives like to talk a big game, Canada's SMEs have received very little attention from the Harper government. Instead, when it comes to making policy, the Conservatives have made their priorities clear: they're on the side of Bay Street -- not Main Street.

Will Your Credit Card Company Protect Against Fraud? Check Again

Glenn Thibeault | Posted 05.25.2014 | Canada Business
Glenn Thibeault

Many Canadians remain concerned about the security of e-commerce transactions. To combat this perception, credit card companies have publicized their commitment to zero-liability policies. That's why it is very alarming that many consumers are finding that financial institutions are now refusing to honour their own, self-promoted zero liability policies in situations where the card has been compromised.

Conservatives Should Get off Bay Street and Onto Main Street

Glenn Thibeault | Posted 04.14.2014 | Canada Politics
Glenn Thibeault

Small- and medium-sized enterprises (SMEs) remain at the heart of our economy and help create thriving, prosperous communities. Yet in the wake of Statistics Canada's latest jobs report it is becoming clear that the Conservatives' big-business agenda is failing to create quality, decent paying jobs and get the Canadian economy growing again.

Conservative "Consumer Focus" More Spin Than Substance

Glenn Thibeault | Posted 01.23.2014 | Canada Politics
Glenn Thibeault

Canadians continue to struggle with job security, stagnant wages and skyrocketing costs for essential goods. Household debt is at a record 166 per cent of disposable income; and with two-thirds of Canadians living paycheque-to-paycheque, family budgets are stretched to the breaking point. In a country as prosperous as ours it is unacceptable -- and entirely avoidable -- that so many hardworking Canadians find themselves living from hand to mouth. New Democrats recognize that the government can, and must, take action to alleviate this financial strain. Strong, consumer-focused policies like the NDP has proposed for many years are a good first step.

The Truth About Food Security in Canada

Richard Doyle | Posted 11.21.2013 | Canada
Richard Doyle

Critics of supply management are putting a sharp focus on one aspect of the supply management issue, but are at risk of missing the bigger picture. ...

If You're a Consumer (and You Are) the Government's Ignoring You

Mark Milke | Posted 10.16.2013 | Canada Politics
Mark Milke

Regrettably, when it comes to government policy, the interests of consumers are often neglected. If governments are interested in what's best for consumers, here's a simple suggestion: stop favouring existing producers and players, be they government-owned corporations or private sector corporations. If governments wish to actually favour the average consumer, they must abandon their habit of protecting existing cartels, producers and vested status quo interests, over the more invisible but most important interest: the consumer.

Behavioural Advertising: Who's Watching You?

Jennifer Stoddart | Posted 02.18.2012 | Canada
Jennifer Stoddart

How would you feel if mall security cameras didn't simply monitoring you for stealing, but instead kept tabs on the specific brands, styles, colours and sizes of clothes you tried on, the magazines you leafed through at newsstands, what you ordered from the food court, and everything you actually bought during your visit?