CRISIS

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Growing Distrust Threatens Policing And Empowers Criminals

The reality is that in Toronto, as in most police services across the continent, the vast majority of serving police officers are exceptional public servants. The bad news is that reality is entirely irrelevant. People don't form judgments or base their decisions and actions on reality. They base them on their perceptions. And a fast-growing segment of society in Toronto, in Chicago, in New York City, in Ferguson, in cities and towns across North America, perceive their police services to be acting for their own benefit -- not society's.
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Surviving a Business Ethics Crisis

Many business crises -- whether it is the BP oil spill or the GM ignition switch -- escalate into ethics crises. What turns a business crisis into an ethics crisis is often an initial unwillingness to accept responsibility for the wrong actions. The public will judge this unwillingness to accept responsibility as a sign of poor ethics.
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LeBron Can Teach Business Execs a Thing or Two

LeBron's masterful handling of his return to Cleveland offers a case study in public relations far beyond sports. The lesson is simple: humility is powerful. For successful business leaders, being humble doesn't always come naturally. And it isn't a quality that you can easily fake, and those who try and fail get punished even more.