Crisis

Kanye's Twitter Feud Is A Lesson In What's Off Limits Online

Rachel Thexton | Posted 02.03.2016 | Canada Business
Rachel Thexton

You or your business may not have 18 million followers on Twitter, but the lessons from this impulsive online exchange can serve as a lesson for anyone who has an online profile. When you communicate instantly through social media, it's easy to find yourself caught up in an emotional exchange with another user who is criticizing you or your brand.

What I Learned On My Medical Mission To A Jordanian Refugee Camp

Heba Osman | Posted 01.14.2016 | Canada Impact
Heba Osman

I spent over a week in Jordan at the beginning of January, with the Syrian American Medical Society visiting non-profit clinics in Jordan where the Syrian refugees were populated and went into the camp to work in their Medical Centre. I did not know what to expect going into the camp, now termed the fifth largest city in Jordan.

Growing Distrust Threatens Policing And Empowers Criminals

Mark Towhey | Posted 12.02.2015 | Canada Politics
Mark Towhey

The reality is that in Toronto, as in most police services across the continent, the vast majority of serving police officers are exceptional public servants. The bad news is that reality is entirely irrelevant. People don't form judgments or base their decisions and actions on reality. They base them on their perceptions. And a fast-growing segment of society in Toronto, in Chicago, in New York City, in Ferguson, in cities and towns across North America, perceive their police services to be acting for their own benefit -- not society's.

Surviving a Business Ethics Crisis

Mark Pastin | Posted 09.08.2015 | Canada Business
Mark Pastin

Many business crises -- whether it is the BP oil spill or the GM ignition switch -- escalate into ethics crises. What turns a business crisis into an ethics crisis is often an initial unwillingness to accept responsibility for the wrong actions. The public will judge this unwillingness to accept responsibility as a sign of poor ethics.

Taking Human Rights Seriously Can Help End Poverty in Canada

Michele Biss | Posted 09.03.2015 | Canada Impact
Michele Biss

It's nowhere to be seen: human rights being used to address poverty in Canada. Human rights are a key tool in poverty reduction work in Canada, placing the most marginalized at the centre of policy -- but in communities across the country, it seems as though governments are not connecting the dots.

How to Prepare for Your Company's Next Crisis

Andrea Lekushoff | Posted 06.26.2015 | Canada Business
Andrea Lekushoff

It's not just the rise of the Internet that has changed the way we communicate; the evolution of social media has fundamentally altered the way companies respond to crisis.The power of social media makes it harder to control the conversation.

GM Repeatedly Missed Opportunty in Ignition Switch Crisis

Rhonda Scharf | Posted 05.14.2015 | Canada Business
Rhonda Scharf

By not answering the door to opportunity, General Motors has managed to completely destroy their public image and counteract any growth they may have experienced over the past few years, all because they thought that a 57-cent part wasn't worth a recall.

Why a Corporation Should Invest in Building Credibility

Stephane Prud'homme | Posted 03.16.2015 | Canada Business
Stephane Prud'homme

The only constraint when a corporation decides to work on its credibility is the time, and in business, time is cash. People do not realize how long it could be to build a credibility sound enough to help them to get out of a crisis situation or to build a relationship with stakeholders. We often say that it takes years to build credibility and it takes hours to lose, and it is so true.

LeBron Can Teach Business Execs a Thing or Two

Nick Cowling | Posted 09.17.2014 | Canada Business
Nick Cowling

LeBron's masterful handling of his return to Cleveland offers a case study in public relations far beyond sports. The lesson is simple: humility is powerful. For successful business leaders, being humble doesn't always come naturally. And it isn't a quality that you can easily fake, and those who try and fail get punished even more.

'Crisis' Review: No Identity Crisis For This Show

Denette Wilford | Posted 05.14.2014 | Canada TV
Denette Wilford

Unlike that other "kidnapped family" show earlier this year, "Crisis" pretty much establishes what it's all about from the get-go. Also, Gillian Anderson.

Ask Elizabeth: Sometimes with Caregiving, the Crisis Is How You Feel

Natalie Strouth | Posted 06.11.2013 | Canada Living
Natalie Strouth

In her weekly column, Natalie answers your questions about caring for a family member or friend who needs extra support -- and caring for yourself as a caregiver. "My daughter is the joy of my life but sometimes I feel incredibly stressed by the daily responsibilities and challenges of her disability. What can I do when I feel like this?"

Venezuelan Crisis: Canada Has to Say 'We Aren't Going to Deal With This Anymore'

Daniel L. Rodriguez | Posted 03.16.2013 | Canada Alberta
Daniel L. Rodriguez

Canada is one of the last countries in the Americas that haven't expressed its position with the crisis in Venezuela. Meanwhile, the Venezuelan community is looking to the Canadian government to see what position it will take.

We Don't Need Another Amanda Todd -- Let's Talk About Suicide

Arthur Gallant | Posted 12.23.2012 | Canada Living
Arthur Gallant

With the recent, tragic, and unnecessary death of bullying victim Amanda Todd, I believe that it is time to talk about suicide openly. Having the nation begin to talk about bullying and suicide prevention should have happened a long time ago. I am sad that it has taken an end to a life to begin talking about suicide so openly but it is something we must talk about to prevent it.