We have just received word that the federal Court of Appeal has officially granted Big Telecom permission to take Canada to court over new customer-friendly rules laid out in June by the CRTC. This means that Canada's three Big Telecom giants will appear before one of our highest courts and attempt to overturn important parts of the CRTC's new rules for your cell phone service.
MONTREAL – Canada’s major telecom companies have been given the go-ahead by the Federal Court of Appeal to challenge part of the CRTC’s new wireless code of conduct that would affect three-year cellph...
Wireless users and consumer advocates cheered the CRTC's launch on Monday of the Wireless Code of Conduct after months of consultation and speculation. After taking a few days to digest the new rules...
The CRTC released its much-anticipated consumer wireless code this morning. The headline-grabbing change is that the Commission has effectively brought three-year contracts to an end. The issue of contract length was the top issue raised by consumers, who argued that Canadian wireless contracts were longer than most other countries and that they represented a significant barrier to effective competition.
GATINEAU, Que. - Consumer groups and a cellphone industry with starkly opposed views about contracts for handheld devices began to make their cases Monday as the CRTC opened public hearings on a propo...
Canadian wireless users will have one last chance to give their input on what they’d like to see included in the country’s first national mandatory mobile code of conduct. The Canadian Radio-televisi...
Back in the summer of 2010, the CRTC decided to get the public's input online as part of its proceeding on the "obligation to serve." Big mistake. There's a habit that's getting entrenched at the Commission: treating online consultations as a substitute for both educating Canadian consumers and conducting real research.