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I'm willing to bet that the person involved in the email confrontation was not aware that she was being unfair, humiliating, potentially malicious or vindictive. I'm willing to bet that these people thought they were handing the situation clearly and in a businesslike manner. That was not the case.
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There may come a time in your relationship with your difficult person when you realize it is never going to work out. You are never going to reach a middle ground. You are never going to change their behaviour. Is it OK to give up? Absolutely!
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I'm dealing with an avoider. I find it very frustrating. Every once in a while you will encounter a situation where you want to deal with it in a calm, professional manner, and the person with whom yo...
Susan was a fellow office manager. She was given a budget to decorate for Christmas. As she transformed our offices with green and tinsel, she also loudly voiced what a waste of time and money it was. She even complained about the lunch-time Christmas party on Christmas Eve when we could leave early. Oh, for crying out loud!
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Oh no. You can hear them coming down the hall and are wishing you could hide under your desk. Being on a team project with them can feel like there's no escaping them. You know who I'm talking about: the nay-sayers and folks who seem to go around thinking there's a contest to be won for complaining or seeing the worst out of every situation.
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I'm currently taking a refresher course on dealing with aggressiveness in someone we want to have a relationship with. When someone tells me that they are chronically being treated aggressively, it is...
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We need air in those situations. When someone knocks the wind out of you, you need to get your wind back before you do anything else. To respond to those situations in anger or frustration only makes matters worse.
Who is the most difficult person you work with? Does it feel to you like they spend each evening plotting and planning on how to ruin the next day for you? Does it drain your energy just thinking about this person? You're not alone.
The most influential element for good teamwork is trust. When trust goes up, fear goes down; and vice versa. When people work and play nice together, it means that there is high trust in the group.