Digital Marketing

It's Time We Ended the Gender Gap in Digital

Jennifer Osborne | Posted 10.10.2014 | Canada Business
Jennifer Osborne

When we hold executive meetings here at our offices, the room is split 50/50 between women and men around the table. It's not an image that's often seen in our digital technology field and one that needs to become more norm and less exception.

3 Tips to Build Your Offline and Online Network

Sajeel Qureshi | Posted 10.05.2014 | Canada Business
Sajeel Qureshi

Networking events are speed-dating for sales reps. You put on a name tag on, snack hors d'oeuvres and try to grow business. Most people end up with nothing for one important reason...

What Customer Service People Really Wish They Could Say to You

Sajeel Qureshi | Posted 09.08.2014 | Canada Business
Sajeel Qureshi

Support is your organization's front line. Customers call them with problems. If your business is a football team your sales people are your offense. Support people are your defense. Here's a few things a support person wants to tell you, but can't.

Mailbag -- eCommerce, Digital Marketing on a Budget, Content Marketing and More

Sajeel Qureshi | Posted 10.11.2014 | Canada Business
Sajeel Qureshi

Welcome to another edition of the Digital Marketing Mailbag! Thank you to everyone that asked a question and some will be used in future columns as well. Feel free to submit questions for future mailings!

WATCH: Canada's Marketers Need To Take More Risks

Posted 07.25.2014 | Canada Business

Canada is a world leader in the social and digital space, says Mosaic's Julie Sheldon. However for Canadian marketing companies won't truly take their...

How SMBs Can Grow Their Contact Databases

Sajeel Qureshi | Posted 08.13.2014 | Canada Business
Sajeel Qureshi

Businesses use marketing automation and CRM software to manage and communicate with their sales contacts. You can build landing pages and broadcast au...

WATCH: Companies Can Engage Consumers With Marketing Automation

Posted 05.09.2014 | Canada Business

Matt Sweezey, manager of marketing research and education at Salesforce.com says big companies often forget that people are individuals. When crafting...

WATCH: Delivering A Consistent Message To Consumers Pays Dividends

Posted 04.29.2014 | Canada Business

The tools at the disposal of marketers today allows businesses to deliver an accurate message to consumers at various stages of the customer's shoppin...

How Toronto's Mayoral Candidates Are Using Digital Media

Jeff Quipp | Posted 06.24.2014 | Canada
Jeff Quipp

At this point in the mayoral race, none of the candidates are using any digital campaigning techniques that are innovative or novel. Websites and the standard social media avenues are being leveraged, but in today's political environment these are a given. That said, we are still very early in the race.

Businesses Should Bow to Creator Culture

Carlos de Torres | Posted 06.17.2014 | Canada
Carlos de Torres

Providing the resources and platforms for consumers to create has become an embedded part of how people consume. Organizations, no matter the industry, cannot ignore the importance of collaboration and co-creation. We are no longer the experts who can dictate what people want. We are now the apprentices to a very large population of mentors.

WATCH: Sophie Kelly Says Content Still Drives Innovation

Posted 04.17.2014 | Canada Business

When Sophie Kelly, CEO of The Barbarian Group, sees people the world over swiping on their phones or devices to get new content, it reinforces in her ...

Three Examples of Contextual Advertising Done Right

Jeff Quipp | Posted 05.19.2014 | Canada Business
Jeff Quipp

The Sochi Olympics, like other popular television viewing events (read: Oscars, Super Bowl) reinforced the importance and potential effectiveness of contextually relevant ads. Think of the Canadian Institute of Diversity and Inclusion spot that went viral, or Proctor & Gamble's Thank You Mom commercial.

Sink or Swim: How to Hire From a Deep Pool of Candidates

Jeff Quipp | Posted 11.27.2013 | Canada Business
Jeff Quipp

Any way you cut it, the process of hiring employees that are the best fit for your company can be arduous and stressful. And with so many people looking for employment, we can expect that identifying the right candidate for the job will only get more difficult. Here are a few strategies we've been using.

Watch: Connected Consumers Are Forcing Retailers To Innovate

Posted 07.16.2013 | Canada Business

Darrell MacMullin has seen the rise of a empowered consumer marketplace that is emboldened by all the tools at their disposal. The challenge for retai...

WATCH: Time For Marketers To Change Mindset

Posted 09.09.2013 | Canada Business

The biggest challenge for marketers in this digital age is to get inside the heads of their customers, said Marketing Profs chief content officer Ann ...

WATCH: Advertisers Need to Think Beyond Banner Ads

Posted 09.01.2013 | Canada Business

There is a real demand by consumers for online content, whether it is accessible by phone, computer or other devices. However, according to social med...

WATCH: Everything You Know About Shopping Is Changing

Posted 08.26.2013 | Canada Business

If you are running a retail business and you are not actively seeking to improve your digital capabilities, you get run over by what Well.ca CEO Ali A...

WATCH: Online Video Opens Up Dialogue With Customers

Posted 06.18.2013 | Canada Business

There has been a movement away from large production houses to a smaller more niche approach in the world of online video, says Ian Buck. Technolog...

WATCH: Technology is changing the customer experience

Posted 06.26.2013 | Canada Business

The customer has never been more empowered thanks to the technological changes sweeping the retail experience, says Salesforce's vice-president of mar...

WATCH: Canada Suffers From E-Commerce Consumer Gap

Posted 06.04.2013 | Canada Business

No one likes to get left behind or miss an opportunity, but according to marketing specialist Ron Tite, of the Tite Group, that is exactly what is hap...

WATCH: Adversity Is Mother Of Retail Innovation

Posted 07.28.2013 | Canada Business

Ask Doug Stephens and he is clear, the best innovations come from necessity. “I really believe that adversity is the mother of innovation,” sai...

Yahoo's Billion Dollar Bet on Tumblr

Mitch Joel | Posted 07.28.2013 | Canada Business
Mitch Joel

If Yahoo can acquire sites like Tumblr and Hulu while pushing beyond their history of being a Web portal, spending a billion dollars on a platform like Tumblr and/or Hulu could well be the cheapest way for a company of that size and magnitude to not only save itself, but rebuild its brand reputation as a leader in the digital world.

Modern Ad Dollars go to Digital Pioneers

Lisa Ostrikoff | Posted 07.24.2013 | Canada Business
Lisa Ostrikoff

A recent study by Nielsen shows that advertisers, big and small, are turning to the Internet to push their brands. Though many respondents said they still plan to use online advertising for direct response, more and more are spending money on digital brand advertising to promote their company, product or service.

WATCH: Canadian Media Changing With Technology

Posted 05.28.2013 | Canada Business

As Managing Editor of Huffington Post Canada, Kenny Yum plays a leading role in a new era of Canadian media. He's witnessed first-hand the way tech...

WATCH: Canada's E-commerce Landscape Needs Shifting

Posted 07.14.2013 | Canada Business

When it comes to E-commerce, Kerry Munro says, Canada is a nation of contrasts. One one hand, Canadians are engaged online unlike any other country...