Disruptive Innovation

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Closing Expectation Gaps In Services

Unlike products, services require a user's participation throughout the journey. From on-boarding to invoicing, direct and consistent contact between the service provider and the service user means that there is enormous opportunity (and risk) to your brand at every touchpoint and even the spaces between them.
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Uber Brings Out The Best In My City

Just the other day I climbed into Uber dressed in my military uniform. The driver asks for my advice: he recently became a Canadian citizen and wants to serve in our Canadian Armed Forces. I am hard-pressed to think of a time I felt as proud to be a Canadian.
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Canada Has An Innovation Problem

Canada is a vast country with ample resources, however political and economic machinery in this country are not open enough to create true and genuine marketplace for disruptive ideas. Cultural, artistic and intellectual innovation form the foundation of innovative economies. No nation can stay competitive and economically advanced while stagnating culturally and intellectually. Innovation requires taking risk and being open to new ideas. The biggest obstacles in the way of innovation in Canada are regressive and closed institutions.
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5 Ways To Disrupt Your Career In 2016

When I decided to start my own social media consulting business three years ago, I felt like I was jumping off a cliff; I could soar, or fall flat on my face. Could I pull it off? What if I didn't get enough business? What would people think? I was terrified. Going from full-time employee to entrepreneur was risky, but the upside was that I was doing what I loved. You can do it too.
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Do Startups Still Need Traditional Corporations?

The Uber / Lyft / Sidecar battle seems to be an increasingly prevalent theme where startups are focused more on fighting each other than responding to countermoves from traditional players. With statistics showing that the San Francisco taxi industry is steadily collapsing, it is no wonder that Uber is more focused on retaining market share against other startup competitors.