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Email

Efficiency Shouldn't Win Out Over Etiquette

Karen Cleveland | Posted 05.12.2013 | Canada Living
Karen Cleveland

Send those thank you emails. Send them liberally and sincerely. While efficiency is key, particularly in a business capacity, I also appreciate doing business with nice people. Kindness and thoughtfulness go a long way in building and maintaining relationships, a distance that efficiency alone cannot.

Sticky Situation: 12 Steps to Recover From 'Send' Syndrome

Julie Blais Comeau | Posted 03.26.2013 | Canada
Julie Blais Comeau

Every modern day professional has at least one e-story to tell. Click that 'Send' button and you could be clicking your career away. Accidental emails can cause embarrassment, compliance issues, end a career or simply make the recipient smile. Here are 12 steps to avoid "send syndrome" and that sinking stomach feeling:

Why Email Needs a Facelift

Mitch Joel | Posted 01.13.2013 | Canada Business
Mitch Joel

For almost as long as email has existed, people have complained about getting too many emails. We celebrate inbox zero as if we just gave birth to a new child. While some lauded the arrival of the first BlackBerry, many saw it as a digital manifestation of the ball and chain that would shackle them to their office.

I Love my BlackBerry, But...

Selena Cameron | Posted 01.08.2013 | Canada Business
Selena Cameron

Confession: I'm completed addicted to my BlackBerry. As a working mom of three kids six and under, it has freed me from my desk and made me more productive than I ever imagined. But, something happened last week that stopped me in my tracks.

Reply All: Good for All? Or Threat to All?

Yoni Goldstein | Posted 08.22.2012 | Canada
Yoni Goldstein

Immigration Minister Jason Kenney set off a frenzy in Ottawa after he accidentally sent an e-mail in which he described Alberta's deputy premier as a "complete and utter asshole" to a larger audience than he intended. Such is the problem of the "reply-all" function in e-mail. This simple mistake shows how we have devalued communication and correspondence. Yet, it also exists as the ultimate communication tool.

Canada's Anti-Spam Act a Serious Threat to Businesses

Charles Lupien | Posted 12.14.2011 | Canada Business
Charles Lupien

I believe that this private right of action included in Canada's anti-spam act, which can be exercised as a class action, will pose a serious threat to large corporations who could be targeted by opportunistic plaintiffs.