Email

Why You Should Turn Off Technology and Listen When People Talk

Mary Donohue | Posted 11.20.2014 | Canada Business
Mary Donohue

Real work has to get done, and what are the costs if you don't spend time listening and communicating with your team? Well, the answer is that the costs are surprisingly high: rising levels of employee burnout, for starters. Burnout, our DMS indexing finds, is reflected in high engagement scores, which are accompanied by low value and low trust scores.

Five Ways To Keep Your Tone In Check When Writing Business Emails

Matthew Held | Posted 10.09.2014 | Canada Business
Matthew Held

Shipley and Schwalbe provide an email exchange example between a lawyer in London, England and a secretary that got published in British newspapers. The lawyer, who specializes in computer law and electronic commerce, had lunch with a secretary at their law firm. The secretary accidentally spilled ketchup on his pants.

Next Vacation, Go Off the Grid

Ion Valis | Posted 11.07.2014 | Canada Travel
Ion Valis

I believe the future of leisure -- if not luxury -- is escape from ubiquitous connectivity. People are going to pay big money to get out of mobile phone range in the near future. I predict that "no signal" will be as common a sign of our generation's holidays as "no vacancy" was to our parents' vacations.

Canada's Anti-Spam Law Punishes Charities

Derek James From | Posted 09.01.2014 | Canada Business
Derek James From

Proponents of Canada's Anti-Spam Legislation (CASL) have touted it as a giant leap for economic efficiency in e-commerce by making spam illegal. And CASL does list the promotion of "efficiency" as its purpose. But contrary to the good results this efficiency may bring, CASL could have a decimating effect on charities. Here's how.

Is Someone You Love a Serial Forwarder? Get the Support You Need

Penny Will | Posted 02.01.2014 | Canada Living
Penny Will

The forward button is like the penny, or the cigarette lighter in a car. At one time it may have been a good idea, but times change and Gmail, Yahoo, and Outlook need to change. If you have been guilty being a serial forwarder, it's not too late, you can become a good friend once again by following these simple steps.

Civility at Work Is Over, But Productivity Is Through the Roof!

r/ally | Posted 12.11.2013 | Canada Business
r/ally

We may be institutionalizing rudeness, but increasingly it's the only productive way to work. Time to get past our misgivings about being rude and determine the proper etiquette of managing multiple conversations, on multiple devices all at once.

In Business, You Can Still Be Kind

Mitch Joel | Posted 10.07.2013 | Canada Business
Mitch Joel

While the philosophy of why we work continues to evolve and modernize, it still feels like we hold on to the dogma of what business is supposed to be. Perhaps with all of this moral awakening, sharing on social media, connecting to others and events like Occupy Wall Street or the Arab Spring, we should be paying closer attention to the human bottom line rather than the financial one?

Efficiency Shouldn't Win Out Over Etiquette

Karen Cleveland | Posted 05.12.2013 | Canada Living
Karen Cleveland

Send those thank you emails. Send them liberally and sincerely. While efficiency is key, particularly in a business capacity, I also appreciate doing business with nice people. Kindness and thoughtfulness go a long way in building and maintaining relationships, a distance that efficiency alone cannot.

Sticky Situation: 12 Steps to Recover From 'Send' Syndrome

Julie Blais Comeau | Posted 03.26.2013 | Canada
Julie Blais Comeau

Every modern day professional has at least one e-story to tell. Click that 'Send' button and you could be clicking your career away. Accidental emails can cause embarrassment, compliance issues, end a career or simply make the recipient smile. Here are 12 steps to avoid "send syndrome" and that sinking stomach feeling:

Why Email Needs a Facelift

Mitch Joel | Posted 01.13.2013 | Canada Business
Mitch Joel

For almost as long as email has existed, people have complained about getting too many emails. We celebrate inbox zero as if we just gave birth to a new child. While some lauded the arrival of the first BlackBerry, many saw it as a digital manifestation of the ball and chain that would shackle them to their office.

I Love my BlackBerry, But...

Selena Cameron | Posted 01.08.2013 | Canada Business
Selena Cameron

Confession: I'm completed addicted to my BlackBerry. As a working mom of three kids six and under, it has freed me from my desk and made me more productive than I ever imagined. But, something happened last week that stopped me in my tracks.

Reply All: Good for All? Or Threat to All?

Yoni Goldstein | Posted 08.22.2012 | Canada
Yoni Goldstein

Immigration Minister Jason Kenney set off a frenzy in Ottawa after he accidentally sent an e-mail in which he described Alberta's deputy premier as a "complete and utter asshole" to a larger audience than he intended. Such is the problem of the "reply-all" function in e-mail. This simple mistake shows how we have devalued communication and correspondence. Yet, it also exists as the ultimate communication tool.

Canada's Anti-Spam Act a Serious Threat to Businesses

Charles Lupien | Posted 12.14.2011 | Canada Business
Charles Lupien

I believe that this private right of action included in Canada's anti-spam act, which can be exercised as a class action, will pose a serious threat to large corporations who could be targeted by opportunistic plaintiffs.